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Service Desk Senior Specialist
BAE Systems Strategic Aerospace Services WLL
In-depth understanding of service desk operations and escalation procedures. Advanced troubleshooting analytical and problem-solving skills. Excellent customer service communication and stakeholder management abilities. Proven ability to lead coach and mentor junior Service Desk staff. Strong f...
Guest Experience Expert (butler Service Desk Agent...
Marriott Hotels Resorts
DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....
Service Desk, Workplace Services & On Site Support...
Capgemini
About Capgemini Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members i...
Major Incident Manager
Capgemini
Job Description Provides IT support to customers regarding technical issues related to everyday usage of their Digital order to provide the high-quality standard service to customers Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal wit...
Enterprise Service Desk Analyst (fs)
ScalableOS
SUMMARY We are seeking a detail-oriented and client-focused Enterprise Service Desk Analyst to join our team. This role provides frontline support for Microsoft 365 Active Directory Intune Azure and networking functions while ensuring stable secure and optimized systems for end users. The position r...
Service Desk Agent
Test Triangle
ROLE PROFILE Job Title: Service Desk AgentGrade: A3Reports to: Digital Service Desk Team LeadGrade: B3 Job Purpose Summary As a team our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our aw...
Service Desk Team Member The Warehouse, Thames (pa...
The Warehouse Group
Te kaupapa o te tūranga About the roleHours of work are:Monday - 7:30am - 4:00pmFriday - Saturday - 7:30am - 4:00pmThis exciting and dynamic role is a perfect fit for someone who has experience and understands the value of exceptional customer service. As a Customer Service Team Member youll be sta...
Service Desk Team Member The Warehouse, Clendon (p...
The Warehouse Group
Te kaupapa o te tūranga About the roleHours of work are:Sunday - Monday - 4:00pm - 9:30pmThis exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member youll be stationed at our in-store service desk where you...
It Service Desk
Bill Alexander Ford Lincoln
We are seeking a reliable and customer-focused IT Service Desk Specialist to provide first-level technical support and ensure seamless IT operations for end users. This role is responsible for troubleshooting hardware and software issues resolving service requests and maintaining a high standard of...
It Service Desk Administrator
Eliv8 Labs
Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution user support system administration endpoint management and maintaining high service availability aligned with IT service...
It Service Desk Manager
Virtusa
IT Service Manager:Lead and manage the day-to-day operations of the IT service desk team.Ensure timely and effective resolution of user issues incidents and service requests.Develop and maintain service level agreements (SLAs) and ensure targets are met.Monitor performance metrics and generate regul...
Service Desk Coordinator
Black Birch Technology Group
We are seeking a highly organized and customer focused Service Desk Coordinator to support the daily operations of the IT Service Desk. This role is responsible for coordinating ticket flow monitoring service levels supporting technician scheduling communicating with users and ensuring timely resolu...
Service Desk Administrator (remote)
Minutes to Seconds Pty Ltd
Job SummaryWe are seeking a detail-oriented and proactive Service Desk Administrator to support day-to-day service desk operations for Australian clients. The role focuses on ensuring SLA compliance efficient ticket management technician coordination and high-quality customer communication.The ideal...
Service Desk Administrator (l2)
ScalableOS
SUMMARYThe Service Desk Administrator (Level 2) role demands a blend of patience empathy confidence and exceptional customer service skills as it involves interaction with a diverse range of businesses technologies applications and personalities. This position requires a solid IT background with a p...
It Service Deskhelpdesk Desktopinfra
preferable.ai
Greetings We are Eil Global a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops Servers networks and data centre technologies. We are headquartered in Adelaide Australia and have clients and offices across Asia Pacific & EMEA regionsSite Locations: O...
L1 Service Desk Engineer-dispatcher
ScalableOS
SUMMARY The Help Desk Engineer will be a primary resource for level 1 monitoring/technical support of the company customers. Inbound technical support (service desk) for managed service clients is a primary responsibility. This role is also responsible for assisting in the daily dispatch of service...
1643 It Service Desk Technician
SOFTGIC S.A.S.
The Proactive Engineer is responsible for monitoring maintaining and improving client IT environments through proactive audits system-generated alerts and preventative remediation. This role focuses on identifying and resolving potential issues before they impact users ensuring infrastructure stabil...
Level 12 Service Desk Engineer
NetVault
Level 1/2 Service Desk Engineer Brisbane CBD Full-Time Immediate Start Want to work with technology that most engineers wont touch for years At NetVault youll be hands-on with Starlink low earth orbit satellite deployments 10Gbps cloud connections hosted VoIP systems and carrier-grade data c...
Level 2 Technical Service Desk Support
Black Birch Technology Group
English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create documentation and...
Overnight Level 2 Technical Service Desk Support
Black Birch Technology Group
English required (native or bilingual)The Level 2 Technical Service Desk Technician solves advanced technical problems that are escalated from Level 1 support.This role is not only about answering tickets. You are expected to use free time to improve systems fix root causes create documentation and...