Contact Center Services Jobs in USA

*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.**To ensure full consideration for a staff position please attach a resume to your application so we can ga...

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.This...

OverviewThe Quality Manager will serve as a strategic leader and operational owner of quality performance within Access Management (Patient Access Contact Center). This role will drive quality as a growth lever partnering with Access Management leadership to close performance gaps reduce variation i...

OverviewWe are seeking a highly skilled Senior Workforce Management (WFM) Analyst to own forecasting capacity planning and reporting across our inbound and outbound contact center operations.This role requires strong SQL expertise and hands-on experience with cloud-based contact center platforms (NI...

Work Location:Greenville South Carolina United States of AmericaHours:40Pay Details:22.00 - 31.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our c...

About UsAt Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and...

Job Title: Contact Center Business Analyst Location: Charlotte NC (Day 1 Onsite) Vendor Rate: $40/hr. On W2 Key Responsibilities Good understanding about Contact Center Technology(CCT) Concepts 7 years of experience in technical writing of business requirements Reviews analyzes and e...

The Contact Center Representative position supports college-wide enrollment efforts by providing a high volume of recruitment related call support to prospective students. This position is best suited to someone who prefers a fast-paced team environment and possesses the ability to establish relatio...

Work Location:Greenville South Carolina United States of AmericaHours:40Pay Details:$115440 - $173160 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. O...

Cost Center151 Contact CenterScheduled Weekly Hours12Work ShiftFirst Second Shift (United States of America)Shift & Status12 hours/week. Every other weekend 7am-7pm. Holiday rotation.Who Are WeWe at Pine Rest believe in the power of healing and that everyone in our community has the right to expert...

Cost Center151 Contact CenterScheduled Weekly Hours32Work ShiftThird Shift (United States of America)Shift & StatusCombination of 8 and 12-hour shifts every other weekend and holiday rotation included.Who Are WeWe at Pine Rest believe in the power of healing and that everyone in our community has th...

As an AI Architect you will be in charge of designing and implementing AI capabilities for a Contact Center platform in a Healthcare Payer enterprise You will work closely with Cloud and Machine Learning engineers as well as the CRM development team to ensure the proper integration of AI technologie...

Senior Director Global Partner Services Contact Center Operations (Hybrid)Capital Ones Customer Channels organization is seeking a talented Senior Director to lead our Global Partner Services this role you will play a pivotal role in leading and managing our operations team across our large-scale g...

Moses Auto Group is the largest automotive dealer in the state proudly standing as a multi-generational dealership for over 75 years and home to an iconic manufacturer portfolio leading the industry through purposeful innovation and creativity.Advisors work with technicians during the entire process...

Salesforce developer with Contact center background Location US Hartford CT Long Term Contract JD Required Salesforce Platform Developer 1 (PD1) Certification Required Agentforce Specialist Certification Required 3-5 years of SFDC Developer/Admin experience with SalesForce Technologies...

PTC - AI Developer Dynamics Contact Center Solutions **Currently Remote but can change to hybrid. Only candidates 1.5 hours or less from Middletown PA will be considered** Description of Duties Design and implement AI solutions for back-office contact centers using Dynamics Contact Cente...

In this role you will be accountable for optimizing AWS functionality across the companys contact centers. This includes updates to call routing Lex Bot continuous tuning implementing enhancements as well as coordinating with segment IT on larger scale implementations or changes. You will work close...

We are excited to announce we are looking for a Contact Center Quality Manager to join our team!The Contact Center Quality Manager will manage the Quality and operations functions of our Copay Contact Center programs ensuring that all program initiatives are completed in accordance with SOPs policie...

DescriptionTake a leap and join our team!We are in search of Member Contact Center Representatives to join our Credit Union after 90 days this position is eligible to work from home remotely. Candidates must reside inWashingtonto be eligible for remote work. Gesa also offers call center representati...

DescriptionTake a leap and join our team!At Gesa we believe in the power of our people. Coming from all walks of life our team members individual stories and unique experiences are our most valuable asset. But its how we come together igniting our collective compassion and commitment to empowering o...