Physician Contact Center Representative Florida
Job Location:
West Palm Beach, FL - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
How you move is why were here.
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.
If this describes you then lets talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field you will find HSS an innovative supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission you too can be part of our transformation across the enterprise.
Emp Status
Regular Full timeWork Shift
Job Qualifications
EDUCATION Required
High School Diploma or equivalent (G.E.D.) may include specialized or vocational courses
EDUCATION Preferred
Associates
EXPERIENCE -
1-2 years Customer Service
Experience in customer service industry.
EXPERIENCE - Preferred
2 years Healthcare related field
Experience in a healthcare or related customer service field
SKILLS Required
Excellent verbal and written communication skills.
Strong customer service orientation.
Strong computer skills with proficiency in office automated tools.
Effective communicator with all levels of staff patients and customers.
Able to respond positively to fluctuations in patient flow.
Exceptional customer service skills.
Superior written and oral communication skills.
Ability to maintain a positive attitude in a towards assignments and others in a fast-paced environment.
Capacity to multitask and prioritize in the ever-changing environment of healthcare.
Ability to work collaboratively with others.
Respect for information confidentiality.
Ability to show initiative good judgment and resourcefulness.
Familiarity with medical terminology and insurance.
SKILLS-Preferred
Knowledge of medical terminology. Self directed motivated resourceful demonstrates initiative. Experienced user of MS Office Suite applications: Word Excel Outlook.
PHYSICAL WORKING CONDITIONS
Sitting in the same location or standing/walking; to stoop climb or lift light material (10 to 20 lbs.) or equipment.
ENVIRONMENTAL WORKING CONDITIONS
Located in a comfortable indoor area. Examples: executive management and secretarial positions.
HAZARDS
OSHA Category 1
Tasks that involve exposure to blood body fluids tissues and other potentially infectious materials.
POSITION & UNIT ACCOUNTABILITIES
Demonstrate ability to prioritize manage time and maximize productivity.
Is dependable and reliable with co-workers and independent work.
Supports the department goals and objectives.
Initiates and maintains open direct and effective documented and verbal communication with colleagues/medical staff and all members of the department as applicable. Responds to emails and communications/ messages as soon as possible in a professional manner with compassion and understanding.
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled compassionate reliable service to our community in a safe and healing environment. Consistent with this commitment Hospital for Special Surgery provides care admits and treats patients and provides all services without regard to age race color creed ethnicity religion national origin culture language physical or mental disability socioeconomic status veteran or military status marital status sex sexual orientation gender identity or expression or any other basis prohibited by federal state or local law or by accreditation standards.
Required Experience:
Unclear Seniority
About Company
HSS is the #1 ranked hospital in the U.S. for orthopedics, #2 for rheumatology, and top-ranked for pediatric orthopedics. Locations in NY, NJ, CT, and FL.
