The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
348 Job openings in The Rank Group
Are you passionate about creating meaningful reward strategies that foster equity engagement and excellenceJoin our dynamic team as a Reward & Benefits Business Partner and take on a pivotal role in shaping our people experience across the group!Collaborate on designing implementi More...
Grosvenor Casino Merchant City Glasgow G1 1ULAs a Chef de Partie at Grosvenor Casino Merchant City youll be the kitchen superstar in charge of keeping the culinary magic alive!From prepping ingredients to mastering the art of saucemaking your role is vital to ensuring each dish More...
Reporting into the CRM Data Team Lead the CRM Data Executive will be responsible for managing and optimizing customer data to enhance personalized campaigns and maximize engagement. This role will involve acquiring processing and segmenting data across various platforms ensuring compl More...
Mecca Bingo Luton LU4 0JBCompetitive Salary 12.27 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you an More...
Grosvenor Casino Are you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a great place to be!12.21 per More...
Job Purpose: The Ops Delivery Executive ensures the flawless of multichannel campaigns optimizing the player lifecycle experience. This role requires proficiency in optimization tools to maximize ROI managing digital product setups executing campaigns and maintaining accurate custome More...
Grosvenor Casino Broad Street Birmingham B15 1AYEnthusiastically lead the Food and Beverage Team as and when required.Ensure that all departments are adequately resourced within required budgets.Assist in the training and induction of new team members and support the development More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
The role holder will responsible for: Responsibility of running the pit and other gaming activities. Supporting and managing the gaming team to provide the best customer experience. Optimising the efficiency of the gaming operation ens More...
Grosvenor Casino Manchester Bury New Road M8 9SGAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and ente More...
Grosvenor Casino Bournemouth BH1 2BZAs an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professio More...
We are looking for a qualified accountant to join us for a 6 month Fixed Term Contract as a Senior Management Accountant. This is an exciting role and would suit someone who is flexible and able to meet tight deadlines of various month end tasks. Accuracy attention to detail stro More...
As a Junior Quality Assurance Analyst youll play a vital role in ensuring the quality and reliability of our frontend applications. Youll work closely with our development teams to identify and resolve defects ensuring a seamless user experience.Key Responsibilities:Execute manual tes More...
As a Receptionist your role is pivotal in setting the tone for our guests experience from the moment they step through our doors. Your welcoming smile enthusiastic greeting and genuine care are the first impression our customers have of our business making you an essential part of our More...
Mecca Bingo Blackpool FY1 3QXOur Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in ou More...
Qualifications : To be successful in this role youll need: Strong and inclusive leadership skills where you have demonstrable experience of building a high performing team Experience of working in a Food & Beverage operation Remote Work : NoEmployment Type : Full More...
Mecca Bingo Blackpool FY1 3QXOur Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in ou More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
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Grosvenor Casino Are you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a great place to be!12.21 per More...
Develop customize and maintain ServiceNow applications modules and workflows to meet organizational requirements.Administer ServiceNow instances including configuration customization and overall platform management.Collaborate with stakeholders to gather requirements and translate the More...
