The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
348 Job openings in The Rank Group
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We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Mecca Bingo Wakefield WF2 9SHCompetitive Salary 12.36 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks f More...
Were looking for a passionate individual to join our growing team at Rank Interactive a leading online gaming company. As a Player Protection Executive youll play a vital role in keeping our customers safe and ensuring fair play.Well provide the training!No prior experi More...
Mecca Bingo SouthendonSea SS2 5PYCompetitive Salary 12.21 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks f More...
The role holder will responsible for: Responsibility of running the pit and other gaming activities. Supporting and managing the gaming team to provide the best customer experience. Optimising the efficiency of the gaming operation ens More...
Leading your team of dealers in a way to create a successful card room is a big ask! Using your skills and experience to entertain guests keep your team engaged and remain commercially focused youll be challenged daily.Youll need to know the rules and provide a professionally dealt ga More...
Balanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsLondon Night Shift Bonus Earn an additional 10 for every hour worked after midnight 50 Off All Food Treat you and your family to More...
Grosvenor Casino London Barracuda W1U 8EDOne of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and p More...
Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun adaptable caring and hardworking people to join our team. We want cheeky chatty genuine people to work in our clubs who are committed to provi More...
Grosvenor Casino SouthendonSea SS1 2ALAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experi More...
Our maintenance team takes great pride in ensuring that their club looks and feels sharp! They bring to the role fantastic teamwork excellent technical skills and clear understanding of reactive and proactive building maintenance in delivering a safe and welcoming environment for cust More...
Grosvenor Casino Are you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a great place to be!12.21 per More...
Mecca Bingo Taunton TA1 4AHCompetitive Salary 12.27 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you More...
As a Receptionist your role is pivotal in setting the tone for our guests experience from the moment they step through our doors. Your welcoming smile enthusiastic greeting and genuine care are the first impression our customers have of our business making you an essential part of our More...
As a Sous Chef youll play an integral role in the Kitchen balancing team dynamics culinary excellence financial responsibilities and leading in the head chefs absence. This position demands a culinary expert with exceptional leadership abilities and unwavering composure. So if yo More...
As a Player Protection Analyst youll use various techniques to identify customer risk and create a rounded view of individual customers activity and background to support venues in making an informed decision in realtion to enhanced due diligenceYou will be responsible for ensuring th More...
Grosvenor Casinos is on a journey to become the UKs most loved casinos. We are industry leaders who have a passion for slots and we are striving to provide bestinclass service for all our customers.As a Field Support Technician you will be responsible to support the products within th More...
Grosvenor Casinos is on a journey to become the UKs most loved casinos. We are industry leaders who have a passion for slots and we are striving to provide bestinclass service for all our customers.As a Field Support Technician you will be responsible to support the products within th More...
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver you will make that all important first and last impression on our customers as they arrive at and leave the casino.You will be responsible for parking an More...
Grosvenor Casino Luton LU1 3BEBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsNight Shift Bonus Enjoy an extra 10 premium pay adding more to your pay50 Off All Food Treat you and your More...
