The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
336 Job openings in The Rank Group
Competitive Salary 13.51 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPens More...
Are you good with numbers and have a keen eye for detail As a Cashier at Grosvenor Casino youll be managing transactions quickly & efficiently ensuring the cash desk operation runs smoothly allowing the customer to make the most of their gaming experience contin More...
Grosvenor Casino Bournemouth BH1 2BZAs an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professio More...
Grosvenor Casino Hill Street Birmingham B5 4AHAs a Kitchen Manager for Grosvenor you will lead and coordinate your team in the delivery of a fantastic food offer within your venue. You will always take responsibility for all daytoday kitchen operations and ensure outstanding qual More...
Competitive Salary 31930Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assista More...
Grosvenor Casino Luton LU1 3BEDo you have a passion for customer service and a keen interest in sports and gamingIf yes youll want to read onOur Luton Casino are on the lookout for a friendly enthusiastic Sports Betting Host to help us deliver an entirely new way of offering spo More...
Grosvenor Casino Manchester Didsbury M20 5PGAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertai More...
Grosvenor Casino Park Tower London SW1X 7RQA kitchen assistant plays such a vital role in the operation of our casino our customers love to eat and we provide an extensive quality fresh menu to cater for almost anyone.You will be integral to providing this part of our business suppor More...
Grosvenor Casino SouthendonSea SS1 2ALAs a skilled dealer you will demonstrate expertise in delivering outstanding customer service through live gaming experiences.As a valued team member youll receive a number of benefits:Competitive pay ratesA share of uncapped tipsPremium pay allow More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
Job Location: Grosvenor Casino London Bayswater W2 4QHIs your comfort zone the KITCHEN Are you passionate about fresh ingredients and tailoring food to customer expectations and brand values Join us on a culinary journey at the Rank group where you will be our next STAR! Working More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
Review new and existing accounts for fraud in relation to system alerts and tickets; escalating observations as appropriate to concerned parties.Chargeback defence highlighting any observations made during this processPerform ongoing due diligence review for customer card or personal More...
Whats in It for You:Competitive salary Company Bonus SchemeLeadership and career development opportunities within Mecca Bingo or within our parent company Rank.Employee Rewards platform with discounts on travel shopping and dining and more!Pension and Life AssuranceCompany Sick P More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
Grosvenor Casino Thanet CT10 2BFAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. More...
Competitive Salary 31930Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assista More...
Grosvenor Casino London Rialto W1D 6BLGrosvenor Casino is looking for a cashier to be entrusted with the finances of the club correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its p More...
We are seeking a detailoriented and techsavvy Martech Technical Operations Executive to manage and optimise our marketing technology stack. This role will be responsible for ensuring the smooth operation of marketing platforms improving automation workflows maintaining data integrity More...
Competitive Salary 31930Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assista More...
