The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
348 Job openings in The Rank Group
As an Electronic Gaming Host you will be the face of our business greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.You More...
As a Site Reliability Engineer (SRE) you will ensure our customers get the best quality of service and uptime we can give them.Identify where we can expect and how we can tolerate IT failures from our systems as well as those we depend upon.Responsible for the availability performance More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table dema More...
Do you have a passion for clean efficient Java code Want to collaborate on exciting new features and take ownership of complex systemsWere looking for Senior Java Software Engineer to join our dynamic agile team. Youll work alongside talented engineers testers and leads to design buil More...
Salary Up to 50000Balanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsLondon Night Shift Bonus Earn an additional 10 for every hour worked after midnight 50 off Food Treat you and y More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
Enthusiastically lead the Food and Beverage Team as and when required.Ensure that all departments are adequately resourced within required budgets.Assist in the training and induction of new team members and support the development of existing team members through training and coachin More...
The Performance Analyst will sit within the Slots team working alongside the Regional Slots Managers to provide the necessary data and information to help grow the revenue through analysis of key products as well as highlighting opportunities and driving efficiencies.Main Accountabili More...
An Architectural Technician is required to assist our Operations Commercial and Property teams through a significant period of investment improvement and change. The successful Architectural Technician will primarily be working in the commercial sector have a background in leisure and More...
An Architectural Technician is required to assist our Operations Commercial and Property teams through a significant period of investment improvement and change. The successful Architectural Technician will primarily be working in the commercial sector have a background in leisure and More...
The Regional Food & Beverage Operations Manager acts as a strategic partner to the Regional Director for London providing operational expertise commercial insight and venue support to drive the performance of the F&B offering across Grosvenor Casinos 7 London venues.This role More...
The Regional Food & Beverage Operations Manager acts as a strategic partner to the Regional Director for Northern England East Midlands to Northampton providing operational expertise commercial insight and venue support to drive the performance of the F&B offering across More...
An Architectural Technician is required to assist our Operations Commercial and Property teams through a significant period of investment improvement and change. The successful Architectural Technician will primarily be working in the commercial sector have a background in leisure and More...
Grosvenor Casino Pier Nine Brighton BN1 1PPAre you excellent on the bar or waiting tables Great at speaking with customersWe are looking for someone to come and join our Bar Restaurant & Waiting team giving our customers the best service and helping make the Casino a gr More...
As an experienced dealer you will:Acknowledge welcome and assist customers in gamingUnderstand the games payouts and who are our high value membersConnect with first time customers explaining how the games are runFollows guidance from the CADS gaming supervisor to meet table dema More...
Mecca Bingo Thanet CT10 2BFCompetitive Salary 12.21 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50 discount on food and soft drinks for More...
Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the rules and provide a professionall More...
Salary Up to 50000Balanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tipsLondon Night Shift Bonus Earn an additional 10 for every hour worked after midnight 50 off Food Treat you and y More...
Are you passionate about creating meaningful reward strategies that foster equity engagement and excellenceJoin our dynamic team as a Reward & Benefits Business Partner and take on a pivotal role in shaping our people experience across the group!Collaborate on designing implementi More...
