Sutherland

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or&#x More...

Are you an excellent verbal and written communicator and a great listener Do you thrive on a team thats focused on finding the best solutions for customers Can you remain kind and supportive when customers share their concerns about their loan Do you have prior collections sales or&#x More...

Sr. Associates in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planne More...

Sutherland is seeking a motivated and passionate person to join us as a  Banking Customer Service Associate. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succe More...

Employees in this position have the following duties and responsibilities:Plan schedules for your teams 3 months in advance: Shrinkage should be maintained under 12% from which unplanned leave should be less than 4%Identify any people issues which could lead to employees resigning and More...

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Impro More...

Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place followup calls to customers to ensure their needs are met More...

Sutherland is seeking a detailoriented and reliable person to join us as a Sr Assoc HRSS Generalist. We are a group of driven and hardworking individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want t More...

The intern will support our Internal Communications team with a strong focus on design and audiovisual content creation. Responsibilities include assisting in the development of visual materials capturing and editing photos and videos for internal events supporting communication campa More...

Sutherland is looking for a talented Team Manager to join one of our growing Banking & Financial programs in Tulsa OK! If you have experience leading a team within the banking vertical we want to hear from you! As a Team Manager youll get to:Manage Team Performance: Imp More...

Responsibilities:The Banking and Finance Trainer will be responsible for delivering Training to our new hires and existing staff using various teaching tools and resources. Develop nonclassroom communication and training materials e.g. handouts; prepare accurate and meaningful in More...

About the role: This is an onsite position in Pittsford NYM/F only 9am to 5:30pm No WeekendIn this role you will manage a portfolio of enterpriselevel corporations and proprietorships focusing on cultivating strong longterm client relationships while driving measurable business grow More...

Your duties and responsibilities include: Partner with the Business & Functional stakeholders to establish and execute HR strategies that drive business performance.Drive operational excellence in key HR practices and lead initiatives driving employee engagement retention and deve More...

Sr. Associates in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planne More...

What we are looking for:Our partner is a wellknown international company. They are the choice to the majority of global leaders of process equipment and device manufacturing within the semiconductor industry. Consistently delivering innovation bestinclass reliability and cost of owner More...

1. Asistencia Administrativa General:  Ayudar con la gestin de espacios y agendar visitas.  Coordinar y programar reuniones y citas.  Preparar y editar documentos presentaciones e informes. 2. Gestin de Documentos y Archivos:  Organizar y mantener archivos fsi More...

 As a specialist you will provide exceptional service and act as a brand ambassador for our customer helping to deliver on their mission to serve sports fans anytime anywhere and connecting fans to the sport and games they love most. That means you will support all aspects relate More...

The North American Director of Influencer Relations role directly adds to our pipeline and impacts the successful closure of business through partnerships and invitations to participate in competitive bidding processes. In addition to building trusted relationships between sourcing ad More...

You are also expected to:Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge.Fill out accurate reports.Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet comp More...

Job Summary: Kubernetes EKS AdministratorWe are seeking an experienced Kubernetes EKS Administrator to join our team. As a Kubernetes EKS Administrator you will be responsible for designing deploying and maintaining Kubernetes clusters within the Amazon EKS platform. Your expertise wi More...