Sutherland

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Qu More...

What we offer:Competitive hourly rate and paid trainingAdditional pay incentives as well as monthly rewards & recognition programsMedical dental and vision benefits Exciting vacation benefits including a newly introduced Global Flexible Benefits Policy.Promote from within opp More...

Buscas tu primera experiencia profesional en el rea contable Esta puede ser tu oportunidad!En Sutherland estamos buscando un/a Practicante en Contabilidad con ganas de aprender crecer y hacer parte de un equipo buena onda que te apoyar en cada paso. Qu hars en esta prcticaVas a tene More...

Responsibilities:Support monitoring of service level performance at interval level against planned AHT Aux & Shrinkage and correlate with non-adherence at Consultant levelEnsures real-time call outs on performance and staffing level are made to floor supervisors for appropriate ac More...

ResponsibilitiesComprehensive Portfolio Monitoring: Preparation of periodic Investment review for the invested portfolio covering financial operational covenants and compliance aspects capturing key risks and mitigants and analysis on performance updates.Execution of asset specific co More...

Lead the technical vision and strategy for the Data Engineering Center of Excellence across cloud platforms(GCP Azure AWS) cloudagnostic platforms (Databricks Snowflake) and legacy systems. This leadership rolewill establish architectural standards and best practices while providing p More...

Job DescriptionAre you a fan of new technologies applications and state of the art devices Then this opportunity might be just the right one for you! To ensure the expansion of our service delivery center in Sofia we are looking for Technical Support Specialists who will be dealing wi More...

You are also expected to: Create facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge Fill out accurate reports Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet More...

Position SummaryLead the Azure pillar within the Data Engineering CoE establishing technical standards best practices andreusable accelerators for Azure data platform implementations. This role will directly support highvalueopportunities in our pipeline Key ResponsibilitiesDevel More...

Position SummaryLead the GCP pillar within the Data Engineering CoE establishing technical standards best practices andreusable accelerators for Google Cloud Platform data implementations. This role is critical for supportinghighvalue client engagements including Verizon and other GCP More...

We are looking for a talented AI Developer with 57 years of experience to help design and implement AIdriven solutions that optimize business processes across the Quote to Cash cycle manufacturing and retail sales. As an AI Developer you will play a key role in developing and deployin More...

The North American Director of Influencer Relations role directly adds to our pipeline and impacts the successful closure of business through partnerships and invitations to participate in competitive bidding processes. In addition to building trusted relationships between sourcing ad More...

Sutherland is looking for a talented Cloud Applications Operations Engineer interested in delivering the latest in Application Operations (SaaS) using AWS in a culture that encourages autonomous productive teams! If youre looking to join a team of innovative software engineers r More...

Sutherland is looking for a talented Team Manager to join one of our growing Banking & Financial programs in Tulsa OK! If you have experience leading a team within the banking vertical within a BPO setting we want to hear from you! As a Team Manager youll get to:Manage  More...

Professionals in this role get to: Be the expert: Delivery of worldclass customer support and service in the maintenance and repair of desktops laptops and mobile devices. Support the troubleshooting and maintenance of core infrastructure. Assist in the ramp activity of new and existi More...

Job Description: SAP WorkZone SAP Qualtrics Functional Consultant/ SME Its an exciting time to be part of Sutherland winning team we are looking for SAP WorkZone and SAP Qualtrics Functional Consultant/SME to become part of our team. The primary focus of this position is to suppo More...

POSITION SUMMARY:  The primary purpose of this position is to support the design and test the implementation of Architectural changes to the Sutherland Connect platform.  Platform currently includes includes Genesys OmniChannel solutions such as SIP Server Genesys Routing In More...

Responsibilities: 1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and actio More...

Key Responsibilities:Architecture & Design:Design architect and implement VMware virtualization solutions for onpremise data centers in line with banking industry the design and implementation of AWS and Azure cloud infrastructures ensuring they meet the specific security and com More...

The Cloud Cloud AppOps  has the following duties:Perform operational duties including application server health service recycling.Identify and resolve operational issues (e.g. batch failures network issues client data feed errors)Monitor server performance memory u More...