Service Delivery Jobs in Sri Lanka

Role Title: Account ProcessorGlobal Career Band: 8Why join usOur Global Service Centers are an integral part of Banking Operations. Employees based there manage day-to-day customer transactions and processes for the global businesses. This includes catering to Wholesale Client Account Servicing with...

About the Company Our client is a well-established conglomerate in Sri Lanka engaged in manufacturing trading and distribution. The company is recognized for its quality products strong industry presence and commitment to operational excellence. Job Overview Our client is seeking a dynamic Head of G...

Why join usThe Group Service Centers are a fundamental component of HSBCs strategy to drive shareholder value. They form a key part of the Global Service Delivery organization and enable maximizing cost efficiency and drive customer advocacy by creating a seamless service delivery proposition.We are...

Handle inbound and outbound customer calls professionally and efficiently.Deliver high-quality customer service through voice support.Understand customer needs and provide accurate information or appropriate solutions.Identify sales opportunities during customer interactions and promote relevant pro...

Handle inbound and outbound customer interactions via voice support in a professional and timely manner.Build and maintain strong relationships with customers to ensure satisfaction and retention.Identify customer needs and recommend suitable products or services to drive sales.Meet and exceed indiv...

Business Analyst / Quality Assurance (ITSM/ITOM) Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine wh...

Platform Architect (APP Engine) ServiceNow Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats po...

Subject Matter Expert CSM ServiceNow Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible...

Senior Developer ITSM ServiceNow Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possible. J...

Senior Developer SAM or HAM ServiceNow Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired by a collaborative community of colleagues around the world and where youll be able to reimagine whats possib...

About the Company Our partner company is a leading ERP solutions provider delivering end-to-end business automation and enterprise software solutions to organizations across multiple industries. Their solutions help businesses improve efficiency visibility and overall performance. About the Role We...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful career...

Oversee the daily operations of the Pool Club ensuring smooth service deliveryLead train and motivate service bar and lifeguard teamsEnsure pool safety hygiene and compliance with health and safety standardsMaintain high standards of guest service and handle feedback professionallyManage events prom...

You will be an integral part of the global Visa Government Solutions team. The role will be based in Colombo and report directly into the Visa Government Solutions Lead for India and South Asia.Whats exciting about joining the Visa Government Solutions teamYoull be supporting the public sector on hi...

About the Client: Our Client is a leading managed services provider delivering innovative IT solutions. Their expertise includes IT infrastructure cybersecurity ERP and custom software development. With a client-focused approach our client empowers businesses worldwide to grow and adapt in a digital...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

Todays business challenges present a new wave of HR talent and organizational priorities. Deloittes Human Capital services leverage research analytics and industry insights to help design and execute critical programs from business-driven HR to innovative talent leadership and change programs. Learn...

Todays business challenges present a new wave of HR talent and organizational priorities. Deloittes Human Capital services leverage research analytics and industry insights to help design and execute critical programs from business-driven HR to innovative talent leadership and change programs. Learn...

Todays business challenges present a new wave of HR talent and organizational priorities. Deloittes Human Capital services leverage research analytics and industry insights to help design and execute critical programs from business-driven HR to innovative talent leadership and change programs. Learn...

About the role:You will be working directly with the production systems behind all Sitecore SaaS offerings and will be executing SaaS operations required for end-to-end service delivery to our customers and resolve incidents  As a member of the team providing Sitecores global 24/7 coverage your work...