Service Delivery Jobs in Sri Lanka

About Our Client Our client is a data and technology partner to the Financial Services industry with offices across Australia and Sri Lanka. At their core they are experts in data-driven transformation and business optimisation. They partner with organisations to transform business functions through...

About the Client Our client is a leading engineering solutions provider with extensive industry experience delivering innovative and sustainable solutions across industrial energy automation and infrastructure sectors. Known for technical excellence and customer-focused service the company supports...

About the Client Our client is a leading engineering solutions provider with extensive industry experience delivering innovative and sustainable solutions across industrial energy automation and infrastructure sectors. Known for technical excellence and customer-focused service the company supports...

About the Client Our client is a well-established organization in the maritime and shipping industry recognized for delivering professional marine shipping and risk management solutions while maintaining strong partnerships within the global maritime sector. Job Overview We are looking for a results...

Role Overview We are seeking an experienced Fortinet Security Gateway Engineer to support maintain and enhance carrier-grade security infrastructure within a telecommunications environment. The successful candidate will be responsible for the design implementation operation and optimization of Forti...

The HRBS Role provides operational support for site people matters/initiatives. Partnering with relevant HR Function and Business stakeholders the role will support the wider HR team in delivering a compelling employee experience.The role holder shall be involved engaging with relevant external stak...

In this role the candidate will support the delivery of Level 1 IT services across a large-scale banking environment covering key technology domains including delivery channels core banking platforms internal applications and user endpoints serving over 4500 users. Key Responsibilities Oversee day-...

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

Key ResponsibilitiesSupports the establishment and management of Service Level Agreements (SLAs) ensuring consistent and high-quality service deliveryContinuously improves IT and network service performance to enhance end-user satisfactionTracks routes and resolves incidents by coordinating with app...

The Service Delivery Manager is responsible for advising guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an end-to-end delivery perspective. Additionally the Service...

Overview We are seeking an experienced Senior Network Security Engineer to provide technical leadership operational support and service excellence across managed network and security environments. This role requires a highly customer-focused professional who can take ownership of complex incidents d...

Overview We are seeking an experienced Lead Network Security Engineer to provide technical leadership operational oversight and advanced support across enterprise network and security environments. This role requires a highly skilled professional who can lead incident response drive service improvem...

Overview We are seeking an experienced Senior Project Engineer to lead the design implementation and delivery of enterprise technology solutions across networking security data centre cloud and infrastructure environments. This role requires a strong technical background combined with excellent stak...

Assist partners with up-front implementation discovery diligence Project analysis Scope of work creation Proposal building and complex Fit-Gap Analysis.Support partners by answering challenging application questions tracking issues that arise during the implementation process or Data Migration proce...

About the Client Our client is a well-established organization in the maritime and shipping industry known for delivering professional marine shipping and risk management solutions while maintaining strong relationships across the global maritime sector. Job Overview We are seeking a proactive and r...

About the client Our client is a well-established organization in the maritime and shipping industry recognized for delivering professional marine shipping and risk management solutions while maintaining strong partnerships within the global maritime sector. Job Overview We are seeking a highly moti...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

Overview We are seeking an experienced and business-driven Senior IT Manager to lead enterprise technology operations cybersecurity digital transformation and business systems across a fast-paced international environment. This role requires a strategic yet hands-on technology leader capable of mana...

This position is fully remote and based in Sri Lanka.Ready to step away from repetitive IT work and join a team where your ideas actually matter At My IT Crew were not just another IT support shopwere a collaborative forward-thinking team where engineers are empowered trusted and heard.Sound like th...

About the role:You will be working directly with the production systems behind all Sitecore SAAS offerings and will be executing SAAS operations required for end-to-end service delivery to our customers and resolve incidents  As a member of the team providing Sitecores global 24/7 coverage your work...