Service Delivery Jobs in Sri Lanka

About TheLoopsIFS Loops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are like digital coworkers: secure always learning and working 24/7 to drive measurable business outcomes. As we grow were looking for mission-drive...

One of our prestigious clients an Australia-based company is looking for dynamic Client Service Associate to provide inbound and outbound client support while maintaining CRM standards and delivering excellent customer service. SALARY: LKR 85000 KEY RESPONSIBILITIES: Handle inbound and outbound clie...

One of our reputed clients a leading outsourcing and staffing solutions provider is looking for an experienced and detail-oriented HR & Compliance Executive to join their Colombo office. The ideal candidate will be responsible for managing full-cycle HR operations ensuring legal compliance and maint...

A leading global IT services and cybersecurity company is seeking an experienced Senior Network & Security Engineer (Level 3) to join their Security & Network Operations Centre (SNOC) team. This is a senior technical position focused on advanced troubleshooting solution design and technical leadersh...

Infomate a pioneer in shared services in Sri Lanka and a subsidiary of the renowned John Keells Group is a leading Business Process Management company with a global reach spanning four continents. With over 150 years of history the John Keells Group is a Sri Lankan conglomerate with a diverse portfo...

Lead and guide a team to achieve set targets and goals whist surpassing customer expectations in order to achieve departmental objectives Managing Key Accounts and solving day- today s problems. Evaluate the performance of those in the CSD to ensure that Departmental objectives are achievedLiaise wi...

About TheLoopsTheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are like digital coworkers: secure always learning and working 24/7 to drive measurable business outcomes. As we grow were looking for mission-driven...

We are seeking a strategic and hands-on leader to oversee the development implementation and lifecycle management of Enterprise Service Management (ESM) applications primarily focusing on ServiceNow and Atlassian platforms. The ideal candidate will be responsible for aligning technology solutions wi...

About TheLoopsTheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents are like digital coworkers: secure always learning and working 24/7 to drive measurable business outcomes. As we grow were looking for mission-driven...

A Waiter is on the front line of guest interactions and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all will be one of the key influencing factors in guest satisfaction and as such it is your responsibility toensure that guests are delig...

The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. The Service Delivery Engineer (SDE) is responsible for providing technical expertise to the Managed Services Department. This department consists of the Service Desk Cloud Service...

We are looking for a proactive IT Service Desk Administrator to deliver fast reliable first-line and second-line IT support across a global environment. This role requires someone who is passionate about service excellence confident in handling Microsoft 365 and endpoint administration and comfortab...

Identify and onboard new B2B clients who require last-mile or nationwide courier services.Develop customized service proposals and pricing strategies based on client needs.Drive revenue and volume targets across key business verticals.Conduct competitor and market analysis to position Darazs courier...

Key responsibilities & AccountabilitiesLead continuous Improvement initiatives by encouraging idea generation and collaboration across teams to identify ways in which we can improve our Technology build and implement automation solutions using Robotic Process Automation (RPA) technologies including...