Service Delivery Jobs in Colombo

About the Client Our client is a well-established organization in the maritime and shipping industry recognized for delivering professional marine shipping and risk management solutions while maintaining strong partnerships within the global maritime sector. Job Overview We are looking for a results...

Role Overview We are seeking an experienced Fortinet Security Gateway Engineer to support maintain and enhance carrier-grade security infrastructure within a telecommunications environment. The successful candidate will be responsible for the design implementation operation and optimization of Forti...

The HRBS Role provides operational support for site people matters/initiatives. Partnering with relevant HR Function and Business stakeholders the role will support the wider HR team in delivering a compelling employee experience.The role holder shall be involved engaging with relevant external stak...

In this role the candidate will support the delivery of Level 1 IT services across a large-scale banking environment covering key technology domains including delivery channels core banking platforms internal applications and user endpoints serving over 4500 users. Key Responsibilities Oversee day-...

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

Key ResponsibilitiesSupports the establishment and management of Service Level Agreements (SLAs) ensuring consistent and high-quality service deliveryContinuously improves IT and network service performance to enhance end-user satisfactionTracks routes and resolves incidents by coordinating with app...

The Service Delivery Manager is responsible for advising guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an end-to-end delivery perspective. Additionally the Service...

Overview We are seeking an experienced Senior Network Security Engineer to provide technical leadership operational support and service excellence across managed network and security environments. This role requires a highly customer-focused professional who can take ownership of complex incidents d...

Overview We are seeking an experienced Lead Network Security Engineer to provide technical leadership operational oversight and advanced support across enterprise network and security environments. This role requires a highly skilled professional who can lead incident response drive service improvem...

Overview We are seeking an experienced Senior Project Engineer to lead the design implementation and delivery of enterprise technology solutions across networking security data centre cloud and infrastructure environments. This role requires a strong technical background combined with excellent stak...

Assist partners with up-front implementation discovery diligence Project analysis Scope of work creation Proposal building and complex Fit-Gap Analysis.Support partners by answering challenging application questions tracking issues that arise during the implementation process or Data Migration proce...

About the Client Our client is a well-established organization in the maritime and shipping industry known for delivering professional marine shipping and risk management solutions while maintaining strong relationships across the global maritime sector. Job Overview We are seeking a proactive and r...

About the client Our client is a well-established organization in the maritime and shipping industry recognized for delivering professional marine shipping and risk management solutions while maintaining strong partnerships within the global maritime sector. Job Overview We are seeking a highly moti...

Overview We are seeking an experienced and business-driven Senior IT Manager to lead enterprise technology operations cybersecurity digital transformation and business systems across a fast-paced international environment. This role requires a strategic yet hands-on technology leader capable of mana...

This position is fully remote and based in Sri Lanka.Ready to step away from repetitive IT work and join a team where your ideas actually matter At My IT Crew were not just another IT support shopwere a collaborative forward-thinking team where engineers are empowered trusted and heard.Sound like th...

Service Delivery Management King of Prussia PA (Onsite) Contract Exp: 15yrs Job Description: Responsible for the day-to-day operations of the Cyber Security team and the Enterprise Infrastructure security tools like Firewalls email security etc. security event monitoring systems malware detectio...

About the role:You will be working directly with the production systems behind all Sitecore SAAS offerings and will be executing SAAS operations required for end-to-end service delivery to our customers and resolve incidents  As a member of the team providing Sitecores global 24/7 coverage your work...

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers...

We are seeking a highly skilled and motivated Lead Cloud Solution Engineer with a focus on network architecture and cloud infrastructure. As part of our growing Cloud Engineering team you will work alongside other senior engineers to design deploy and manage network solutions that ensure scalability...

Key responsibilities & amp; accountabilitiesService Framework & amp; ITIL Process ManagementDesign and implement a scalable service delivery framework tailored to the staff augmentation model.Embed ITIL-aligned processes (incident change problem and service request management) to ensure consistency...