Russian Speaking Customer Service Representative
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Russian Speaking Customer ServiceRepresentative
Location: Portugal
Overview: We are hiring Russian-speaking Customer Service Representatives to join a global organization based in Portugal. You do not need any previous customer service background for this role.
Core Responsibilities:
- Answer and manage customer questions through live chat email and telephone.
- Ensure all support provided is polite clear and professional.
- Give accurate information that directly solves the customers issue.
- Log and track all customer communications accurately in the system.
- Meet the required quality and service level standards.
- Team up with international colleagues when needed.
Requirements:
- Fluent/Bilingual (C1-C2) proficiency in the Russian language.
- An English comprehension level of at least B1.
- Willingness to move to and work in Portugal.
- A dependable motivated personality with a strong desire to learn.
- Comfortable working in a diverse multicultural environment.
- Must have: Valid EU citizenship or a legal work permit for Portugal.
What We Provide:
- Salary: 975 to 1200 gross per month.
- A paid initial training period and a clear onboarding plan.
- An energetic youthful and multicultural workplace.
- The chance to gain professional experience in an international corporate setting.
- Opportunities to improve your business and communication skills for future career steps.
- Relocation Package: We provide support to help you move to Portugal. Full details regarding the relocation process will be shared during the interview.