Head of Support Jobs in Portugal

When the first and second lines of support run out of answers the ticket lands on your desk. Youll be the third-level expert who solves complex application problems for French-speaking users through tickets chat and video calls. What youll do Solve technical problems that werent resolved at level 2...

We are recruiting Catalan- and English-speaking Customer Support Agents for a leading provider of payment solutions in Lisbon. You will give high-quality B2B support to business clients helping them with questions and technical issues on a complete business technology platform. Key responsibilities...

Calm under pressure Good at explaining technical fixes in plain French Join a French-speaking helpdesk team as a third-line support technician for a fast-growing technology company. Your mission: Handle escalated tickets chats and video calls from users and follow established protocols to solve them...

Imagine this: you start your shift remotely a user opens a ticket in French and you find the root cause of the application error before your coffee gets cold. A typical day Receive support requests through tickets and chat Join video calls with users who need level-3 help Analyse errors and test fix...

Complex tickets dont scare you. They excite you. If you love digging into an application error until you find the answer this role was made for you. You will Resolve complex problems that earlier support levels couldnt Support French-speaking users by ticket chat and video call Verify data in the da...

Some problems dont go away on the first or second try. Thats where you come in. As a Tier 3 helpdesk technician you will give French-speaking users clear reliable answers when nobody else could. Responsibilities Provide third-line technical support for business applications Help users solve technica...

Procuramos um(a) Técnico(a) Administrativo(a) e de Receção para integrar a nossa equipa em Alverca assegurando o atendimento a gestão documental e o apoio administrativo às diferentes áreas da organização.Nesta função vais trabalhar em:Gestão de Fornecedores: Criar e atualizar registos de fornecedor...

Do you master paid campaigns and enjoy helping people solve problems Bring your digital marketing experience to a B2B support role in Lisbon assisting business clients with an advertising technology platform. About the role Support business customers who rely on digital advertising technology to man...

Enjoy combining technology communication and problem-solving Join an international team supporting business clients with digital advertising services. About the role Support business customers who rely on digital advertising technology to manage their campaigns and day-to-day this B2B role youll com...

Be the reliable support contact behind a smoother digital campaign experience. Assist business users with their questions and provide practical solutions in a fast-paced environment. About the role Support business customers who rely on digital advertising technology to manage their campaigns and da...

Use your language skills and digital advertising background to support clients who depend on online campaigns. This Lisbon-based opportunity is designed for people who understand both service and AdTech. About the role Support business customers who rely on digital advertising technology to manage t...

Do you speak Turkish love social media and want to build an international career in tech in Lisbon Were hiring Turkish-speaking Operations Customer Experts to support content creators and influencers on one of the worlds best-known social networking platforms used by millions of people every day. Wh...

Do you speak Turkish love social media and want to build an international career in tech in Lisbon Were hiring Turkish-speaking Operations Customer Experts to support content creators and influencers on one of the worlds best-known social networking platforms used by millions of people every day. Wh...

Customer Support Advisor C1 English Lisbon Portugal We are looking for a Customer Support Advisor to join a technology-focused project in Lisbon! If you have experience in customer support or technical support and enjoy helping customers solve problems we would love to hear from you. Key Responsibil...

French & English Customer Support Specialist Social Media & AI Safety Location: Lisbon Portugal (On-site) Work Schedule: Rotational shifts (24/7 operations Monday to Sunday 2 rotational days off per week) About the Role Are you fluent in French proficient in English and passionate about the cutting...

Speak Turkish and live in Portugal Support content creators of one of the worlds biggest social media platforms! Join an international team in Lisbon and help creators grow on a leading global social media platform in Turkish and English. Earn more every month Monthly productivity bonus Meal allowan...

Helping people get more from the apps they use every this Lisbon-based role youll guide premium subscribers through account questions billing and digital features while building your customer-service experience in an international team. About the role Join an international customer operations team s...

Bring your communication skills to a role where social platforms messaging and AI-powered tools meet customer care. Help subscribers resolve issues and understand the value of their membership. About the role Join an international customer operations team supporting subscribers of a premium digital...

From a billing question to a feature that needs explaining youll help subscribers find clear answers. Join an on-site Lisbon team focused on helpful accurate and personalised service. About the role Join an international customer operations team supporting subscribers of a premium digital service ac...

Be part of a customer experience team where every interaction can make technology easier to use. Support subscribers with account payment and product questions in English. About the role Join an international customer operations team supporting subscribers of a premium digital service across social...