Head of Support Jobs in Porto

About the Role Join a fast-growing e-commerce customer support team and help create outstanding experiences for online shoppers and marketplace this role you will assist customers and sellers with orders deliveries payments returns and digital products while ensuring professional and solution-orient...

Title: Customer Support French (Porto) Location: Porto Portugal Vous parlez français Rejoignez notre équipe à Porto ! This position is based in Porto Portugal. Support customers of a leading French telecom operator using your French every day in one of Europes most charming cities. Why youll love it...

When the first and second lines of support run out of answers the ticket lands on your desk. Youll be the third-level expert who solves complex application problems for French-speaking users through tickets chat and video calls. What youll do Solve technical problems that werent resolved at level 2...

Calm under pressure Good at explaining technical fixes in plain French Join a French-speaking helpdesk team as a third-line support technician for a fast-growing technology company. Your mission: Handle escalated tickets chats and video calls from users and follow established protocols to solve them...

Imagine this: you start your shift remotely a user opens a ticket in French and you find the root cause of the application error before your coffee gets cold. A typical day Receive support requests through tickets and chat Join video calls with users who need level-3 help Analyse errors and test fix...

Complex tickets dont scare you. They excite you. If you love digging into an application error until you find the answer this role was made for you. You will Resolve complex problems that earlier support levels couldnt Support French-speaking users by ticket chat and video call Verify data in the da...

Some problems dont go away on the first or second try. Thats where you come in. As a Tier 3 helpdesk technician you will give French-speaking users clear reliable answers when nobody else could. Responsibilities Provide third-line technical support for business applications Help users solve technica...

Turn customer questions into clear solutions. Support French- and English-speaking users with advertising services while developing your experience in an international operation. About the role Join a customer service team supporting users and advertisers with social media paid campaign services. Yo...

OurNatixis Trainee Programisdesigned to hire and empower young talent through continuous learning and on-the-job training. It offers you a unique opportunity to learn fromteams that are global players while upgrading your skills in a thrilling and inspiring workplace. The Internship structure consis...

Youll support a French fintech platform that automates accounting and finance for SMEs: real bugs real data real business owners waiting for French. What youll actually do Take over escalated tickets chats and video calls that L2 couldnt close Dig into application errors: reproduce analyse diagnose...

Location: Porto Portugal (On-site)Position: Full-timeLanguage Required: French (C1 level or higher)Salary Range:gross per month (depending on experience) bonusesAbout the Role Are you looking to kickstart or advance your career in the financial technology and digital banking sector We are seeking cu...

Were looking for fluent Italian speakers with a passion for customer service and technical support to join our Customer Care team in November & December in Lisbon. Youll be the voice of the brand across different channels helping customers with their questions resolving issues and creating a positiv...

Key Responsibilities Respond to customer inquiries via phone email chat or social mediaResolve customer complaints and issues in a professional and timely mannerProvide accurate information about products services and company policiesMaintain detailed and accurate records of customer interactionsEsc...

French-Speaking Customer Service Advisor Porto Portugal Location: Porto Portugal Are you fluent in French and enjoy helping people Join an international customer service team in Porto and take the next step in your career! KEY INFORMATION Work Model: On-site Location: Porto Portugal Language: French...

At Nimber were looking for an experienced L2 Application Support Analyst to join a challenging project within the banking sector supporting business-critical applications used in retail banking operations. Youll be part of an IT team responsible for ensuring the stability and continuous improvement...

Our client is a global leader in mobility solutions transforming urban transportation through innovative ride-hailing micromobility food and grocery delivery and car-sharing services. They aim to deliver a seamless user experience for customers worldwide. About the Role Our client is looking for a d...

French-Speaking Customer Service Advisor Porto Portugal Location: Porto Portugal Are you fluent in French and enjoy helping people Join an international customer service team in Porto and take the next step in your career! KEY INFORMATION Work Model: On-site Location: Porto Portugal Language: French...

At Nimber were looking for an experienced Murex FX Functional Support Analyst to join a challenging project within the investment banking sector supporting critical Foreign Exchange (FX) trading operations. Youll work within a Business Support & Monitoring team ensuring the stability performance and...

French-Speaking Customer Service Advisor Porto Portugal Location: Porto Portugal Are you fluent in French and enjoy helping people Join an international customer service team in Porto and take the next step in your career! KEY INFORMATION Work Model: On-site Location: Porto Portugal Language: French...

Were looking for fluent Spanish speakers with a passion for customer service and technical support to join our Customer Care team in November & December in Lisbon. Youll be the voice of the brand across different channels helping customers with their questions resolving issues and creating a positiv...