Technical Support Tier 2 Jobs in Philippines

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration More...

Power Up Systems and Optimize IT for Global OperationsIn the fastpaced world of global outsourcing Emapta stands as a powerhouse redefining how businesses build highperforming teams. With 15 years of industry excellence we have mastered the art of delivering seamless scalable and topt More...

Required Skills: Bachelors Degree in Computer Science Computer Engineering or related field. 13 years experience in a Call Center and/or other relevant professional customer service experience helpful. Excellent problem solving and troubleshooting skills Ability to accurately track al More...

Company Overview Founded by experts with more than 70 years of collective experience in the staffing solutions industry TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best More...

Qualifications: At least HS GraduateAmenable to work at Quezon City.At least 1 year of BPO experience handling Technical Support Representatives.Amenable to work on a shifting schedule. Perks: Leave Credits: 30 SIL / Service Incentive Leave per calendar year (upon utilized upon regula More...

Qualifications: Bachelors/College Degree in Computer Science/Information Technology or equivalent.Minimum 3 years experience specializing in managing Technical Support or equivalent.Minimum 5 years experience with Hardware/Software troubleshooting especially on Microsoft Products.Deep More...

TECHNICAL SUPPORT TEAM LEAD WORK SCHEDULE: Shifting schedule 5 day working schedule 2 days off) Weekends off are not guaranteed due to the nature of the business EDUCATION: Bachelors/College Degree Computer Science/Information Technology or equivalent. Bachelors Degree is a ma More...

Oversee the performance of Team Leaders ensuring alignment with organizational goals support KPIs operational efficiency and customer satisfaction.Drive the strategy for productled growth across all technical support and advisory services ensuring seamless integration with Microsoft t More...

Job Description:Good experience in supporting the APIs environments (gateway cloud microservices etc.Knowledge of API best practices and performance tuning (Rest microservices)Experience in API layer like security custom analytics throttling caching logging monetization request and re More...

About the job Seeking Remote Support Engineers Linux/Unix Technologist to support financial market data/Wall Street applications that drive top financial firm success. Provide Support of client applications from either our secure premises or remote. Job Responsibilities: Application More...

You will be responsible for supporting our customers with onsite installation implementation maintenance and repair of company and multivendor systems solutions. Our varied product lines include hardware software and networking products as well as operating systems.Installs and optimi More...

Qualifications: Bachelors Degree in Electronics and Communications Engineering Computer Engineering Computer Science or other related courses.At least 24 years min.experience in Active Directory Windows Server Administration Exchange server SharePoint Server.At least 24 years min. exp More...

Responsibilities Provide amazing and personalized experience to each user queryEffectively diagnose and resolve user concerns and issues through dedicated CRM channelsProfessionally handle a high volume of inquiries from customers and usersAnalyze and collate customer and user feedbac More...

Work SetUp: OnSiteWork Location: PasayWorking Days: 6 DaysWork Schedule: MorningMid Shift 8 am12nn start)Qualifications23 years of experience in virtualization system integration type projects responsible for at least 35 virtualization integration projects full cycle experience. Profi More...

Company Overview :Founded by experts with more than 70 years of collective experience in the staffing solutions industry TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the bes More...

Job Summary: You will have a comprehensive understanding of call center telephony to include CRM ACD IVR for automated call handling CTI call routing and peripheral application. You enjoy being handson configuring customizing and implementing cloud telephony technologies such as; queu More...

Job title: Mandarin Sales Specialist (URGENT) Shift: Monday to Friday 10:30am 7:30pm (Fixed weekends off No work on holidays) Work setup: Onsite Pasig Job Summary: Mandarin Sales Specialist/Consultant is persuasive customer service oriented & has passion for Sales. Open for Mandari More...

IT Technology Analyst ASSISTANT MANAGER (CCNA or CCNP) BGC Qualifications: BACHELORS COMPUTER SCIENCE IT ENGINEERING or any related courseCandidate must be a college graduate of Computer Science Information Technology or equivalent courseAt least 6 years of working experience in the More...

Specific Responsibilities:Provide IT Operational Support to the Business and monitoring the Infrastructure and Services1. Monitor client systems through various tools2. Communicate by email phone and messaging solutions3. Manage support request cases/tickets through various ITSM solut More...

Specific Responsibilities: Remotely monitor infrastructure and operations computing and networking systems hosted by the client or a service provider adhering to all agreed Service Level Agreements IT policies and procedures. Proactive monitoring of IT Infrastructure and Services wit More...