Customer Jobs in Nigeria

Our client is telecommunication company in Nigerian. Job SummaryThe Customer Service Representative will be the first point of contact for subscribers. The primary goal is to deliver excellent service by resolving customer inquiries managing account subscriptions troubleshooting basic technical issu...

Responsible for defining understanding and adherence to our service standards across the network by making sure that our service touch points are adequately equipped to deliver service optimally.Responsible for defining recovery strategies due to service failures as well as service monitoring at dif...

Key RespnsibilityDevelop and implement the organizations customer experience strategy. Design and optimize end-to-end customer journeys from onboarding to renewal.Lead customer retention adoption and loyalty initiatives.Establish Voice of Customer (VoC) programs and leverage customer insights to dri...

The Quality Assurance Analyst is responsible for ensuring the delivery of exceptional customer service by monitoring and evaluating customer interactions across all service channels. The role involves implementing quality assurance standards assessing compliance with operational and regulatory requi...

A client is seeking a professional articulate and customer-focused Customer Care Officer to join our team in Port Harcourt. The successful candidate will serve as the first point of contact for clients ensuring exceptional customer service handling inquiries efficiently and contributing to a positiv...

Handle inbound and outbound customer calls chats and emailsProvide accurate information on products and servicesResolve customer complaints and escalate issues when necessaryMaintain customer records and update databasesEnsure customer satisfaction through professional communicationFollow up with cu...

DESCRIPTORProvide telephonic and face to face service to customers and intermediaries.Delivers on daily production standards and adheres to service and quality standards.Adheres to business process and compliance rules.May act as mentor to less experienced Consultants.Fully multi-skilled across prod...

Job Description SummaryGE Vernova Gas Power is pleased to offer selected students the opportunity to join our business for an internship. Students will be exposed to our business which provides a perfect opportunity for us to learn about you and your interests and for you to learn about GE Vernova a...

The Customer Success Representative (CSR) is dedicated to engaging first-time customers building lasting relationships and assisting customers with inquiries related to the companys apps websites and direct services. This role is crucial in enhancing customer satisfaction and ensuring a seamless exp...

Customer relationship management Proactively develops and creates customer relationships in his/her area of responsibility Accountable for developing KONE position in his/her customer base or market area Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-se...

About MooveMoove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketpla...

Our client is a key player in the fin-tech space. They provide payment solutions to customers and businesses across Africa. ResponsibilitiesManaging incoming calls and customer service inquiries over the phone email and on social media platforms.Build sustainable relationships and trust with custome...

Location: Ikoyi LagosJob Type: Full Time Our client is an iconic Nigerian Fashion Design brand specializing in premium African apparel for the global elite class. The company is looking to hire a Customer Service/Order Fulfilment Associate who will be responsible for supporting the day-to-day custo...

Location: Lagos (Surulere)Are you a sharp forward-thinking professional ready to take your career to the next level Our client an established Auto-Spare Parts retailer in Lagos is seeking smart and customer-focused candidates to join its team as a Customer Service Graduate Trainee.Responsibilities:A...

Location: Lagos (Surulere)Are you a sharp forward-thinking professional ready to take your career to the next level Our client an established Auto-Spare Parts retailer in Lagos is seeking smart and customer-focused candidates to join its team as a Customer Service Graduate Trainee.Responsibilities:A...

The Telemarketer is responsible for supporting customer operations complaint management and portfolio performance monitoring across Husks mini-grid business operations. The role supports customer engagement activities tracks operational and commercial performance indicators and ensures timely resolu...

About TuracoIt is urgent to find a way to insure those who are not currently insured. Turacos mission is to relieve people from the fear of financial shocks. Our vision is to insure a billion people effectively doubling the global number of insured individuals.Turaco is a rapidly growing financial s...

The Customer Relationship & Business Development Officer will be responsible for managing existing customer relationships improving customer engagement supporting repeat business identifying growth opportunities and contributing to revenue expansion efforts.The ideal candidate should have strong com...

In partnership with our client we are seeking a Customer Success Manager to own the complete customer journey at a B2B SaaS company in the HR technology space. From the moment a customer subscribes through onboarding activation health monitoring and renewal you will be their primary point of contact...

Protect and grow the bookOwn the commercial relationship with an assigned portfolio of enterprise and mid-market merchant accounts. You are the primary point of contact not a relay.Conduct regular account reviews: not welfare calls but structured conversations about the merchants businesses pain poi...