Customer Complaints Jobs in Nigeria

Are you smart entrepreneurial and obsessed with executionCan you juggle strategy structure and stakeholders while managing high-stakes projects with grace and grit If yes wed love to meet you.Are you skilled in fostering robust relationships with key stakeholders and shaping positive corporate brand...

Strategic CX Management: Own and execute customer experience strategy aligned to business objectives across lending payments and digital services Define track and enforce CX KPIs (NPS churn FCR SLA etc.) across all teams Establish and enforce SLA standards escalation frameworks and cross functional...

Job DescriptionCoordinating the activities of the Customer Service Standards Customer Enlightenment and Education and Customer Complaints Units. Monitor and ensure implementation of all relevant consumer protection laws.Coordinate data collection analysis assessment and monitoring of customer-relate...

Key ResponsibilitiesBranch OperationsManage and oversee all day-to-day operations of the supermarket branch.Ensure smooth functioning of store operations including inventory merchandising billing and staff management.Maintain compliance with Standard Operating Procedures (SOPs).Business Growth & Sal...

Manage inventory receipts issuance levels documentation and reportingOrganize and maintain the site store in a clean orderly and accessible mannerImplement proper storage methods to prevent damage deterioration or lossPrepare and submit regular inventory reports to the Project ManagerEnsure the secu...

Employees handling transversal field sales matters for a specific perimeter/territory by contributing to one or several missions below:- Execute RPVA guidelines for each brand and for each outlet type / image level - Maintain existing accounts and gain new accounts per priorities/objectives set in...

Employees handling transversal field sales matters for a specific perimeter/territory by contributing to one or several missions below:- Execute RPVA guidelines for each brand and for each outlet type / image level - Maintain existing accounts and gain new accounts per priorities/objectives set in...

To ensure that customer service requests complaints and queries received are acknowledged understood and efficiently resolved within specified timelines or escalated to the appropriate area in order to deliver a positive client experience. To be responsible for providing specialized support and reso...

REPORTSReports to: Chief Operating Officer / Managing DirectorScope: End-to-end supply operations across one or multiple sites (manufacturing warehouses distribution); domestic and/or exportKey interfaces: Procurement Manufacturing/Plant Managers Quality & Food Safety Maintenance/Engineering Plann...

Join us and celebrate the beauty of human experience. Create for happier healthier lives with love for nature. Together with passion and creativity we deliver food innovations craft inspired fragrances and develop beauty and wellbeing solutions. Theres much to learn and many to learn from with more...

 1. Conduct incoming Materials inspection activities to ensure products meet the required specification.2. Monitor production processes and ensure they are in compliance with the company quality and food safety specifications.3. Record and maintain quality control food safety product evaluation & sa...

Responsibilities:Respond to customer inquiries via phone email chat or in personResolve customer complaints in a timely and professional mannerProvide accurate information about products services and company policiesProcess orders returns exchanges and refundsMaintain customer records and update acc...

Handle customer inquiries complaints and service requests via phone email zoho or WhatsAppProvide accurate information about products services policies and proceduresMeet service-level targets (response time resolution time customer satisfaction scores)Follow up with customers to ensure resolution a...

Maintain detailed records of client interactions including inquiries complaints and actions takenAcknowledging and resolving customer complaintsTrack and follow through on transactions enquiries and complaints.Provide accurate and relevant information about the firms investment products and services...

Sales TrainerLocation; AbujaReporting to; National TrainerSalary ; 200000Key ResponsibilitiesTraining & DevelopmentDesign and implement structured sales training programs for new hires and existing sales staff.Conduct classroom virtual and on-the-job training sessions for field sales representatives...

To provide secondlevel support for resolving customer cardrelated issues across credit debit and prepaid cards. The role interfaces with multiple card systems payment processors authorization networks and internal stakeholders to ensure quick and accurate resolution of card issues.Essential Function...

Pharmacy Operations Manager Location: Abraham Adesanya Ajah Lagos State Industry: Pharmaceutical / Healthcare Employment Type: Full-Time (On-Site) Salary Range:Monthly Experience Required: 5 7 Years Reporting Line: Managing Director (MD) Gender Preference: Male (Preferred) Job Summary We are seekin...

Operations Support OfficerReporting to; Line ManagerLocation ; AbujaSalary ; 90000Follow up on user (customer) complaints abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.Collaborating to set up systems for lodging of disputes and liaise with relevant...

Staff Management: Recruit train and develop a high-performing team of chefs waiters / servers bartenders and hosts/hostesses etc. to deliver exceptional customer service Develop a task management checklist to ensure team members effectively deliver their daily weekly and monthly tasks...

Job Title; State Coordinator (POS) Reports to: Regional ManagerLocation : AsabaSalary Range ; 150000 -200000Key ResponsibilitiesOversee and coordinate all POS operations within the assigned state to ensure smooth and efficient service deliveryRecruit onboard and manage POS agents merchants and field...