Sales Trainer

Palmpay Limited

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profile Job Location:

Abuja - Nigeria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Sales Trainer
Location; Abuja
Reporting to; National Trainer
Salary ; 200000


Key Responsibilities

Training & Development

  • Design and implement structured sales training programs for new hires and existing sales staff.

  • Conduct classroom virtual and on-the-job training sessions for field sales representatives and retail staff.

  • Develop training materials such as manuals presentations role-play scripts and assessment tools.

Product & Market Knowledge

  • Train sales teams on mobile phone features specifications pricing promotions and competitive comparisons.

  • Ensure the sales team understands market trends customer needs and competitor offerings.

  • Regularly update training content in line with new product launches and market changes.

Sales Performance Improvement

  • Coach sales representatives on effective selling techniques upselling cross-selling and customer engagement.

  • Identify skill gaps through performance reviews and field observations.

  • Work closely with sales managers to address underperformance through targeted training interventions.

Field Coaching & Support

  • Accompany sales reps on field visits to observe performance and provide real-time coaching.

  • Demonstrate best practices in customer interaction and retail execution.

  • Provide feedback reports after field assessments.

Evaluation & Reporting

  • Measure training effectiveness using KPIs such as sales growth conversion rates and product penetration.

  • Prepare training reports and recommendations for management.

  • Track attendance assessment results and post-training performance improvements.

Key Performance Indicators (KPIs)

  • Improvement in individual and team sales performance

  • Product knowledge assessment scores

  • Training completion and attendance rates

  • Reduction in sales errors and customer complaints

  • Adoption of sales techniques taught during training

Qualifications & Experience

  • Bachelors degree in Business Administration Marketing or a related field.

  • 25 years of experience in sales sales training or mobile phone/consumer electronics sales.

  • Proven experience in training and coaching sales teams.

Skills & Competencies

  • Strong presentation and facilitation skills

  • Excellent communication and interpersonal abilities

  • In-depth understanding of mobile phone products and sales processes

  • Coaching mentoring and motivational skills

  • Ability to analyze sales data and identify training needs

  • Willingness to travel for field training and support

Work Environment

  • Combination of office-based training and field coaching

  • Frequent interaction with sales teams distributors and retail partners


Required Experience:

Manager

Sales TrainerLocation; AbujaReporting to; National TrainerSalary ; 200000Key ResponsibilitiesTraining & DevelopmentDesign and implement structured sales training programs for new hires and existing sales staff.Conduct classroom virtual and on-the-job training sessions for field sales representatives...
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