Service Standards Jobs in Malaysia

DescriptionJOB SUMMARYEntry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent high quality service. Communicates performance expectations and trains staff in proce...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work...

The Guest Experience Manager holds a critical position within our Front Office bearing significant responsibilities that directly impact guest satisfaction and operational excellence. Key duties include:Serve as the senior representative of the Front Office managing guest inquiries grievances and be...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

Lead the development and implementation of short and long-term strategies to maximize mall profitability.Conduct market analysis and customer insights to ensure the malls offerings meet consumer demand and attract a diverse range of visitors.Create plans for tenant acquisition retention and growth t...

Company Background We are representing our client in the hospitality industry. Due to recent expansion they are looking for experienced Guest Experience Manager based in Sungai Long Kajang. Working Hours: 8.30am - 5.30am / 6 days Job Responsibilities: Oversee the daily operations of attractions to e...

Company BackgroundWe are representing one of our clients - leading premium home and interior brand We are looking for a Retail Showroom Manager to lead their Melaka team and drive sales service and operational excellence. Position is based in Melaka Job Description Lead and inspire a showroom team t...

Company Background: We are representing one of a well known Pastry Cafe and as they are expanding they are looking for Chef Executive to be based in JB. Job Description: Managing cost controls and controlling expenditures for the accountPlanning and creating seasonal menusPurchasing and managing inv...

Company Background: Our client has multiple chains of F&B outlets in Malaysia including chains that focus on local delights and even fast food. They are looking for a Supervisor/Restaurant Manager to be the leader on the floor who is responsible for ensuring the smooth and efficient operation of the...

Company Background We are representing our client in Data Centre and Building Management Industry looking for Service Engineer to be based in Prai Penang. RESPONSIBILITY & AUTHORITY:Good knowledge of monitoring and controlling systems such as BAS (Building Automation System) BMS (Building Managemen...

DescriptionJOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-bas...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-ter...

DescriptionJOB SUMMARYAssists in leading the propertys segmented sales effort (e.g. group transient association corporate etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals and guest and employee satisfaction. Conducts all...

DescriptionJOB SUMMARYLeads and manages all day-to-day activities related to the sales function with a focus on building long-term value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of di...

DescriptionJOB SUMMARYFunctions as the leader of the propertys sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the propertys reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property...

Ensure smooth and timely freight process flow.Coordinate and negotiate rates with our contracted vendors in procuring space and services.Ensure accurate and timely client and vendors billing.Ensure accurate and timely data entry into our operating system.Interact with our customers in arranging thei...

Ensure smooth and timely freight process flow.Ensure accurate and timely data entry into our operating system.Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.Ensure timely delivery of freight...

Position SummaryThe Front Office Assistant is responsible for providing courteous professional and efficient front desk services to guests in accordance with hotel policies standards and procedures. This role serves as the primary point of contact for guests and plays a critical role in delivering e...

This role provides leadership for the endtoend delivery governance and continuous evolution of Global People Services (GPS) across designated regions. As the enterprise steward of scalable highimpact HR service operations the role ensures that GPS operates as a consistent datadriven and globally ali...

Unifying Purpose Shaping Careers - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people where we inspire a meaningful and impactful future. Hatch Asia has been appointed as the preferred exec...