Lead the development and implementation of short and long-term strategies to maximize mall profitability.
Conduct market analysis and customer insights to ensure the malls offerings meet consumer demand and attract a diverse range of visitors.
Create plans for tenant acquisition retention and growth to maintain high occupancy rates.
Oversee the day-to-day management of mall operations including security maintenance cleaning and health & safety.
Ensure smooth operations for events and promotional activities to increase foot traffic and tenant engagement.
Supervise the implementation of effective waste management energy efficiency and environmental sustainability initiatives.
Manage the malls financial performance including budgeting forecasting and financial reporting.
Maximize revenue through leasing activities event promotions and strategic partnerships.
Control costs while ensuring high service standards are maintained.
Build strong relationships with tenants ensuring that their needs are met and performance targets are achieved.
Resolve tenant concerns in a timely and efficient manner promoting a collaborative and positive environment.
Work with senior management to improve tenant satisfaction and retention rates.
Lead marketing campaigns and promotional events to increase mall visibility and customer engagement.
Collaborate with external partners and agencies to enhance mall branding and reputation.
Analyze customer feedback to improve services and offerings ensuring a superior customer experience.
Lead motivate and manage a diverse team to achieve operational goals.
Promote a high-performance culture focused on customer service innovation and continuous improvement.
Provide ongoing training and professional development to staff members.
Ensure compliance with relevant laws regulations and safety standards.
Manage risk and implement strategies to minimize operational disruptions and emergencies.
Requirements
- Bachelors degree in Business Management Hospitality or a related field. A Masters degree is a plus.
- Minimum of 8-10 years of experience in mall management or retail operations with at least 5 years in a senior managerial role.
- Proven track record of successful team leadership and operational management.
- Strong experience in tenant management leasing and stakeholder engagement.
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal skills to engage with tenants customers and senior management.
- Strategic thinking and problem-solving abilities.
- In-depth understanding of retail operations mall marketing and customer service.
Lead the development and implementation of short and long-term strategies to maximize mall profitability.Conduct market analysis and customer insights to ensure the malls offerings meet consumer demand and attract a diverse range of visitors.Create plans for tenant acquisition retention and growth t...
Lead the development and implementation of short and long-term strategies to maximize mall profitability.
Conduct market analysis and customer insights to ensure the malls offerings meet consumer demand and attract a diverse range of visitors.
Create plans for tenant acquisition retention and growth to maintain high occupancy rates.
Oversee the day-to-day management of mall operations including security maintenance cleaning and health & safety.
Ensure smooth operations for events and promotional activities to increase foot traffic and tenant engagement.
Supervise the implementation of effective waste management energy efficiency and environmental sustainability initiatives.
Manage the malls financial performance including budgeting forecasting and financial reporting.
Maximize revenue through leasing activities event promotions and strategic partnerships.
Control costs while ensuring high service standards are maintained.
Build strong relationships with tenants ensuring that their needs are met and performance targets are achieved.
Resolve tenant concerns in a timely and efficient manner promoting a collaborative and positive environment.
Work with senior management to improve tenant satisfaction and retention rates.
Lead marketing campaigns and promotional events to increase mall visibility and customer engagement.
Collaborate with external partners and agencies to enhance mall branding and reputation.
Analyze customer feedback to improve services and offerings ensuring a superior customer experience.
Lead motivate and manage a diverse team to achieve operational goals.
Promote a high-performance culture focused on customer service innovation and continuous improvement.
Provide ongoing training and professional development to staff members.
Ensure compliance with relevant laws regulations and safety standards.
Manage risk and implement strategies to minimize operational disruptions and emergencies.
Requirements
- Bachelors degree in Business Management Hospitality or a related field. A Masters degree is a plus.
- Minimum of 8-10 years of experience in mall management or retail operations with at least 5 years in a senior managerial role.
- Proven track record of successful team leadership and operational management.
- Strong experience in tenant management leasing and stakeholder engagement.
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal skills to engage with tenants customers and senior management.
- Strategic thinking and problem-solving abilities.
- In-depth understanding of retail operations mall marketing and customer service.
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Posted on:
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Vacancies:
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