Service Standards Jobs in Kenya

Reporting To:Tours ManagerPurpose of the Role The Senior Tour Consultant plays a pivotal role in delivering exceptional travel experiences by designing coordinating and executing high-quality tour programs for corporate leisure and specialized groups. As a senior member of the team the role also inv...

About the RoleWe are seeking a dedicated and experienced Food & Beverage Head of Department to lead the F&B academic and practical training functions within our clients institution. The successful candidate will be responsible for curriculum delivery quality training departmental coordination and en...

About the CompanyOur client is a company based in Diani that specializes in the management and rental of high-end villas for vacation stays. The company is committed to delivering exceptional guest experiences through high standards of service property management and attention to detail.Job Overview...

Daktari Online is the leading medical learning and healthcare communication enterprise with a steadfast commitment to advancing the practice of medicine and enhancing patient care outcomes in Africa. Our mission is to achieve this by providing exceptional continuing professional development program...

Job PurposeThe Fleet Manager is responsible for planning managing and optimizing C4 Transports fleet operations in Kenya. The role ensures safe compliant and cost-effective transportation services through effective vehicle allocation driver supervision maintenance planning fuel control route optimiz...

The Customer Experience Intern will support daily front-office operations by serving as the primary point of contact for all walk-in phone WhatsApp and online customers. The role is responsible for ensuring every customer interaction is handled professionally inquiries are responded to promptly and...

Table Maintenance: Quickly and discreetly clear tables of dishes glassware and silverware after guests depart ensuring minimal disruption to the dining experience.Reset Tables: Properly reset tables with clean linens polished glassware and silverware according to restaurant standards.Food & Beverage...

The Food & Beverage Manager is responsible for the overall management performance and profitability of all food and beverage operations. This role ensures exceptional guest experiences compliance with brand standards effective cost control and strong team leadership across restaurants bars banquets...

Job Description: Head Barman & Barista Industry: Luxury Italian Restaurant / Fine Dining Location: Nairobi KenyaJob OverviewOur client a luxury Italian restaurant is seeking a Head Barman & Barista to lead and elevate the bar and coffee experience within its refined dining environment. This role is...

OverviewWe are recruiting on behalf of a law firm for the position of Personal Assistant Legal. This is a key administrative and support role for a highly organized proactive and dependable professional who will work directly with the Managing Partner.The Personal Assistant will ensure the smooth r...

COMPANY INFORMATION Our client is a member-focused family-oriented club that aims to provide a comprehensive experience in sporting leisure and community engagement. The Sports Manager will lead and coordinate all non-golf sports fitness and wellness programs drivi...

The Lead Barista is responsible for overseeing the coffee and bar programs ensuring exceptional beverage quality and delivering an outstanding guest experience. This role combines expertise in coffee craftsmanship and mixology requiring creativity leadership and a passion for hospitality. The Lead B...

Job SummaryThe Lead Host is a pivotal part of the restaurants front-of-house team assisting the Restaurant Manager in ensuring smooth floor operations while delivering exceptional guest service. This role requires strong organizational skills leadership ability and a keen eye for detail to manage re...

F&B Manager Luxury Hotel KenyaSalary: USD 1500 Negotiable DOEKendrick Recruitment is seeking an experienced and highly motivated F&B Manager for a prestigious luxury hotel based in Kenya. The successful candidate will oversee all food and beverage operations ensuring exceptional service standards s...

Group General Manager Luxury Hotel Group KenyaSalary: USD 5000 USD 6000 Negotiable DOEKendrick Recruitment is seeking an accomplished Group General Manager for a well-established luxury hotel group in Kenya. This senior leadership role requires a highly strategic hospitality professional with exte...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 3-4 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates in Accor worl...

We are seeking a friendly and customer-focused Guest Relation Officer to join our team. As a Guest Relation Officer you will be the face of our organization ensuring that our guests have an exceptional experience from check-in to check-out.Welcome and greet guests upon arrival providing a warm and p...

Job Title: Airline Reservations & Ticketing Executive (Multi-Brand Representation) Location: Kenya Department: Customer Service / Reservations Reports to: Manager Airline Representation / Station Manager Role Overview As an Airline Reservations & Ticketing Executive you will be the face of our...

Position Name Pharmaceutical TechnologistPrincipal Department:ClinicalFunctional Department:OutpatientReports to:Outpatient Manager/Pharmacy Team LeaderPATIENT NEEDS AND SERVICE DESCRIPTIONMain purpose of the section with reference to this positionThe Department of Pharmacy exists to provide patient...

About this role:Our client a leading importer and distributor of consumer products including personal care household goods pharmaceuticals and food items is seeking a Sales Representative to manage accounts in the Eastern Region. The role focuses on driving growth through order generation outlet exp...