Events & Banqueting Coordinator
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Job Summary
Our client is a luxury hospitality establishment renowned for delivering exceptional dining conference and event experiences. The hotel hosts a wide range of corporate functions weddings private celebrations and high-profile events providing guests with outstanding service in an elegant and professional environment.
The Events & Banqueting Coordinator is responsible for planning coordinating and overseeing the successful execution of conferences weddings corporate functions and private events. The role serves as the key liaison between clients and internal departments ensuring all event requirements are accurately communicated and executed while delivering exceptional guest experiences and maintaining the hotels high service standards.
Coordinate and oversee the planning and execution of conferences weddings banquets corporate events and private functions.
Act as the primary point of contact for clients from enquiry through event completion.
Conduct client meetings site inspections and venue tours to understand event requirements.
Prepare event proposals quotations banquet event orders (BEOs) and contracts.
Coordinate event logistics with the kitchen food and beverage housekeeping front office and maintenance teams.
Develop detailed event schedules and ensure all departments are fully briefed before each event.
Monitor event setup to ensure rooms equipment décor and service arrangements meet client expectations.
Ensure seamless event execution by resolving operational issues promptly and professionally.
Maintain regular communication with clients before during and after events to ensure high satisfaction levels.
Support the sales team in identifying opportunities to increase conference banqueting and event revenue.
Maintain accurate event documentation reports and client records.
Ensure compliance with hotel policies health and safety standards and service quality requirements.
Assist with post-event evaluations and continuous service improvement initiatives.
Bachelors degree or Diploma in Hospitality Management Event Management Business Administration or a related field.
Minimum of 35 years experience coordinating conferences banquets weddings and corporate events within a reputable 4- or 5-star hotel or luxury hospitality establishment.
Proven experience coordinating multiple events simultaneously while maintaining exceptional service standards.
Strong understanding of hotel banqueting operations and event planning processes.
Excellent communication organisational and stakeholder management skills.
Proficiency in Microsoft Office Suite; experience with hotel property management or event management systems is an added advantage.
Ability to work flexible hours including evenings weekends and public holidays based on event schedules.
Event planning and coordination
Banqueting operations
Client relationship management
Conference and wedding coordination
Event logistics and execution
Proposal and contract preparation
Strong organisational and multitasking skills
Excellent communication and interpersonal skills
Problem-solving and decision-making
Attention to detail
Team collaboration and stakeholder management
Customer service excellence
Time management and ability to work under pressure
Professionalism and presentation
