Travel Specialist

Kendrick Recruitment is currently seeking an experienced Travel Specialist to join a leading luxury property and travel group based in Nairobi. This is an exciting opportunity for a passionate travel professional with exceptional destination knowledge strong sales ability and a flair for creating unforgettable luxury safari experiences across East Africa.

• Build and maintain strong relationships with international travel agents tour operators guests and suppliers.
  
• Design bespoke FIT luxury itineraries throughout East Africa.
  
• Manage the complete reservations process from enquiry through to travel completion.
  
• Prepare accurate quotations itineraries invoices and travel documentation.
  
• Convert enquiries into confirmed bookings while delivering exceptional guest service.
  
• Coordinate bookings with lodges camps airlines guides and ground handling teams.
  
• Ensure all guest preferences and special requests are accurately captured and communicated.
  
• Monitor bookings to ensure seamless travel experiences from start to finish.
  
• Adhere to company turnaround times and service standards.
  
• Provide operational support to colleagues when required.
  
• Participate in weekend and public holiday duty on a rotational basis.
  
• Continuously expand product and destination knowledge through ongoing training.
  
• Stay informed on new safari products destinations and travel developments within East Africa.
  

• Minimum of 35 years experience in luxury safari reservations or tour consulting.
  
• Diploma or Degree in Tourism Management or a related field.
  
• Strong knowledge of East African safari destinations including Kenya Tanzania Rwanda and Uganda.
  
• Knowledge of Southern African destinations will be advantageous.
  
• Excellent written and spoken English; additional languages are advantageous.
  
• Experience working with international travel agents and high-end clientele.
  
• Strong knowledge of reservation systems including Tourplan or similar booking platforms.
  
• Experience with WETU or similar itinerary software will be advantageous.
  
• Proficient in Microsoft Office.
  
• Strong organisational skills with the ability to manage multiple bookings simultaneously.
  
• Excellent communication relationship-building and problem-solving skills.
  
• Passion for luxury travel wildlife and delivering exceptional guest experiences.
  

• Luxury itinerary planning and creative travel design.
  
• Strong sales and conversion ability.
  
• Exceptional attention to detail and accuracy.
  
• Effective time management and organisational skills.
  
• Calm decision-making under pressure.
  
• Professional positive and service-driven approach.
  
• High levels of integrity and accountability.
  
• Strong team player with excellent interpersonal skills.
  

This is a fantastic opportunity for an experienced travel professional to join a respected luxury travel group and create exceptional safari experiences for international guests.

If you do not hear from Kendrick Recruitment within 7 working days please consider your application unsuccessful.