Supervisory Support Jobs in Amman

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers . You’ll be the first point of contact for our customers by answering their requests throug More...

Job Purpose Responsible for supporting the release testing and forwarding them to production from Production Support prospective. Documenting the changes involved in preparing the Release changes deploying the release into prep rod environment and performing the sanity and NFR testing More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Communicating with customers by making and receiving outbound and inbound calls, and handling customers queries on different channels and platforms. Assessing new leads upon liwwa’s Eligibility and Application requirements, by using a set of tools to analyze and provide an in More...

He/she provides dedicated integration support for all types of merchants. Develops subject matter expertise in one or more payment services and handles escalations related to those services. He/she manages high severity incidents till resolution. He/she can deal with ambiguity as More...

Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...

Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. Helping identify marketing trends and key opportunities for innovation. Learning and working with various types of software for digital marketing. Working closely with sales and More...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers More...

A Technical Support Specialist's main duty is to provide technical support and assistance to clients and businesses regarding hardware and software issues. ... Technical Support Specialists are a huge benefit to companies as they modify, clean, install and repair computer systems More...

Customer Management and Issue handling Available to handle Emergency and critical issues while on call roster Stay abreast of on new technology/technical areas and share information about solution to define business requirements and participate in risk analysis Scope, define and More...

Support the HR team in setting up new electronic and paper archiving systems for employee files and recruitment files for different hubs. Maintain, organize and update staff personnel files, and ensure that all staff personnel changes are documented and updated in the HR database. More...

Excellent English (reading, writing, and speaking) is a must Ability to confidently provide technical support and assistance to tech-savvy customers regarding software issues Experience with troubleshooting, finding solutions and support customers Experience working with ticketi More...

Maintain a documentation system with up to date information for administrative activities, including filing of administrative documentation Provide administrative support in daily tasks related to the overall functioning of the technical units, as required Schedule internal and ex More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

Following up on REACH projects’ financial follow-up sheets on monthly basis to ensure spending and financial allocations are matching allocation tables. Supporting REACH management with the follow up on REACH projects spending. Supporting REACH management in budget proposals More...

Support loyal customers of across all platforms Partner with our customers to effectively answer inquiries through various channels (Phone calls, Emails, Live Chat, Social Media, Zoom calls, and in-person). Responding promptly to customer inquiries within the agreed SLA’s. More...

Impressing customers by solving complex or new problems Growing your product knowledge, in breadth and depth Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces Answering the same questions over and over again Pro More...

Assist the CPD in administrative tasks including calendar and schedule management. Organize, file, and maintain technical & administrative documentation. Ensure smooth project administration and office management & operations in close collaboration with the Finance & Ad More...