Problem Resolution Jobs in Amman

Coordinate with all team projects and monitor all product life cycle and prepare all specifications and perform tests on all configuration and installation. Perform high quality and unit tests on all software as per Quality assurance programs and maintain knowledge on all latest te More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. to ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations. When required a More...

Work to understand the customer engagement process and with engineer directly to gather inputs on symptoms Provide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise. Ensure More...

Handle highly complex, political, financial, executive level cases - as business demands Key collaboration point for advanced troubleshooting to unblock issues - including the use of code-level techniques Manage engagement with Product Engineering for Support-raised escalations More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls. Ability to build and maintain end user relationships. Provide remote or onsite service to end-users on software- and hardware-related problems. Perform first-level diagnosis for end-users issues usi More...

Reporting to the Deals Human Capital Business Lead this role is responsible for leading proactive, strategic and consultative HC. This will be accomplished through collaboration with a team of HC professionals What To Consider Before Applying This role has the option of bei More...

Onboard new customers by managing account creation, coordinating software installs, training the customer on the product, ensure product adoption/usage, and provide ongoing support as their primary point of contact Monitor customer's ongoing health scores and product utilizatio More...

Job Summary What does this role aim to achieve in the firm/what impact does the role create A career in our Capital Projects & Infrastructure Managed Services team will provide you with the opportunity to help our clients understand where they might have vulnerabilities a More...

About the job Description Amazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to mak More...

Job DescriptionThe Scrum Master is responsible for leading a skilled and dynamic software team into and through the Agile Scrum environment. A successful Scrum Master will teach, promote, and support agile practices within the organization. The Scrum Master will also work with one or More...

About the job Company Description Alawneh Pay is a licensed mobile payment service provider in Jordan, regulated by the Central Bank of Jordan. Our services include local transfers, cross-border remittances, bills payments, payments to merchants using QR technology, and online More...

Investigate, coordinate, bring to resolution, and report on security incidents as they are escalated or identified Forensically analyze end user systems and servers found to have possible indicators of compromise Analysis of artifacts collected during a security incident/forensic More...

Job Functions: Build integrations between the Saviynt Enterprise Identity Cloud Platform and other enterprise systems including the following primary duties: Onboarding of applications in Saviynt. Must know different integration patterns such as AD, Delimited, JDBC, Web Se More...

Contract to hire for Network engineer with MNC _Chennai Total experience- 6-8 YrsLocation - Chennai(Hybrid)Shift - Rotational ShiftNP-Immediate joiner, Maximum 15 days. JD Attached: Strong hands-on experience with Cisco ASA FTD & ACI required. Responsible for the standardizat More...

Analyse management and technical controls to ensure that specific security and compliance requirements are met through the verification of documented processes, procedures, and standards to validate maintenance of secure configurations. Monitor third-party risk assessments and assi More...

Company Description IGI - International General Insurance Co. Ltd. is a leading international specialist commercial insurer and reinsurer with a global portfolio of Energy, Property, Construction & Engineering, Ports & Terminals, Marine, Financial Institutions, General Aviati More...

 Provision of direct leadership for assigned operating departments including: human resources, grants administration, library and recreation,  Project management of assigned capital projects,  Negotiation and resolution of significant and controversial issues,  Coordination of reg More...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Ensuring market and channel response time and resolution time targets are achieved as a team Ensuring conversations are tracked, and collective knowledge obtained from Community Management is shared across various company functions Working closely, motivating, and supporting CM te More...

Present, promote and sell products/services using solid arguments to existing and prospective customers Establish, develop, and maintain positive business and customer relationships. Reach out to customer leads through cold calling. Expedite the resolution of customer problems an More...