Problem Resolution Jobs in Amman

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to res More...

Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations When required act as the customer SPOC and co-ordinate the scheduling of intervention with Customer's internal resolver groups and the Service Desk en More...

A minimum of 5 years of experience in managing large teams in an international organization in the humanitarian/development sector is required. Experience managing a call centre or similar is desired. Strong background in protection is desired; Relevant experience in a multicultu More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups. Ens More...

Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data More...

Responsibilities: Build and maintain positive relationships with clients by effectively communicating testing progress, roadblocks, and solutions. Design and execute comprehensive test plans covering all functionalities of our clients' products, ensuring alignment with client More...

Exercise overall responsibility for financial management of the project, track budget and ensure that all activities and expenditure are conducted within budget allocations and manages project activities according to the scope of the grant and budget. Provide overall strategic dire More...

Job Description: Are you an experienced professional in medical insurance claims processing with exceptional customer service skills? Company Access is currently seeking talented Claims Management and Contact Center Agents to join our dedicated team. As part of our team, you'll p More...

The candidate will have proven ability to make quick decisions under pressure in ambiguous circumstances, and will have a record of extraordinary attention to detail and follow-through. You should have a strong quality focus and demonstrate proven innovation to find solutions to inc More...

Key Responsibilities: Holding high levels of professionalism and Deel product knowledge Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience Efficiently work through tickets via voice calls, live chats, email a More...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers More...

Roles And Responsibilities Daily tasks and delivery expectation Responsibilities You'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include More...

About the job Description The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers. Demonstrates effective, clear and professional written and oral communicat More...

Dealing with incoming faults in a professional, courteous manner over the phone and via email Taking ownership of faults and managing them in a logical and methodical manner Correctly logging incidents and faults, categorising and prioritising them in line with team procedures Co More...

ponsibilities—what you'll do: Serve as primary contact for clients post-implementation. Continually deepen your understanding of the product and stay updated on emerging technologies. Address technical and business inquiries regarding product functionality, implemen More...

About the job Summary: Our client, a dynamic and growing organization, is seeking a proactive and versatile Customer Care Manager to join their team. This role requires an individual who can handle a diverse range of tasks and transform the Customer Care department to a mo More...

Coordinate with all team projects and monitor all product life cycle and prepare all specifications and perform tests on all configuration and installation. Perform high quality and unit tests on all software as per Quality assurance programs and maintain knowledge on all latest te More...

Work to understand the customer engagement process and with engineer directly to gather inputs on symptoms Provide consulting, resolution advice to Delivery Partner that will improve the customer experience. Offer technical guidance to others and share technical expertise. Ensure More...

Would you like to work for a company that is 45 years old and fast-paced with ambitious growth plans; if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with them! APPLY TODAY FOR IMMEDIATE CONSIDERATION! Responsibilities include: More...

About Jeeny: Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all. We are a joint venture between MEIG (Mid More...