Technical Writer

Title: Technical Writer

Location: Jersey City, NJ

Job Description:

Experience: 10 Years +

Any experience with Big Data, Cloud Technologies is a big plus. Client is not looking for someone who is just going to organize existing material but need someone who can interview Architects and produce technically accurate and well written documentation

• Possess a developer-centric vision for how documentation should be organized and presented on multiple platforms.
• Develop, write, organize, and deliver digital content (online help, developers' guides, release notes, and UI microcopy, etc.) for new and existing products.
• Be a steward of the technologist experience, leading the delivery of efficient and effective and developer-obsessed solutions
• Produce technically accurate and well-written documentation, working with cross-functional partners to understand and align on project objectives, goals, and requirements.
• Create and test content (PDF and HTML) for accessibility compliance to ensure the best experience for all users.
• Ensure consistency of style and tone in all materials, following corporate standards and accepted technical writing principles.
• Collaborate with a team comprised of product owners, technology partners, agile teams, and executive leadership to document technology products for new and existing technical specifications.
• Support all controls and compliance requirements and ensure that all pre- and post-launch conditions are met to release documentation on time.
• Create and deliver experiences that delight and positively influence both internal and external stakeholders.

Qualifications:

• Familiarity with concepts and the use of a screen reader (NVDA or JAWS) to test PDF files.
• Experience working with subject matter experts to translate technical information into clear, logical, content for laypersons use in online help, developers' guides, release notes, etc.
• Strong project management skills, including the ability to manage schedules and deadlines for multiple projects.
• Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, marketing, and legal and compliance experts.
• Strong research, problem-solving, and analytical skills; attention to detail; willingness to explore new ideas and creative solutions.
• Self-motivated; able to work independently while also contributing to the success of the team.
• Knowledge of Content Strategy methods and trends with practical experience applying this knowledge.
• Proficiency with MS Office (Word, PowerPoint, Excel). Knowledge of MS SharePoint or Confluence a plus.