Subsidy Specialist

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Location: Raleigh, NC

Onsite/Hybrid/Remote: Hybrid

Hourly Rate: $18.27

Responsibilities:

• Open & document subsidy reimbursement claim applications and Benevolence Fund applications received via email, fax, and US Mail or courier service.
  
• Make outreach to participants who have contacted our office via email and telephone and require follow-up.
  
• Assist in translation of claims/applications and supporting documents, when applicable.
  
• Review and verify authenticity and appropriateness of applications and supporting documents.
  
• Ensure all required supporting documents are included with each application.
  
• Review and process request for payments.
  
• Be available for telephone inquiries regarding claims and applications.
  
• Contact employees if additional documentation is required before processing the application.
  
• Assist in compiling data for monthly reporting as needed.
  
• Act as a back-up for Subsidy Manager.
  

Requirements

Benefits

• We will create an environment where you can bring your authentic self to work.
  
• We will treat you as a professional deserving of respect, kindness, honesty and trust.
  
• We will equip you with the tools you need to exceed expectations and provide opportunities for you to grow professionally.
  
• We will recognize your unique perspective and provide you with ways to improve WPO.
  
• We will celebrate your achievements and recognize mistakes as learning opportunities.
  
• We will conduct business with integrity and transparency.
  

If you are passionate about making a positive impact on employee wellbeing and possess the skills and qualifications mentioned above, we encourage you to apply for this exciting opportunity with Workplace Options. Join us in our mission to improve the lives of millions of individuals worldwide.

At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.

For further details about WPO please check out our website and this short video gives a great overview of what we do