French Speaking Customer Advisor

Are you a results-driven professional looking to build a successful career in the fast-growing finance sector We are headhunting French-speaking Customer Advisors to join our expert operations team in the historic and vibrant city of Braga.

In this pivotal role you will represent a market leader in the consumer credit industry. You will serve as a financial guide helping clients navigate their personal projects with clarity accuracy and professional integrity.

YOUR MISSION: SUPPORTING FINANCIAL GOALS

Based in a state-of-the-art office and supported by a local leadership team your core responsibilities include:

• Multi-Channel Engagement: Communicate with clients via phone email and live chat to provide expert information on credit and financial products.
• Compliance & Documentation: Assist clients through the application process by ensuring files are accurate and distilling complex financial terms into simple language.
• Relationship Management: Provide personalized follow-ups to maintain high satisfaction levels and foster long-term brand loyalty.
• Strategic Analysis: Review client profiles to recommend the most effective financial solutions for their specific needs.

THE IDEAL PROFILE: EMPATHY & PRECISION

We are scouting for professionals who combine strong organizational skills with a commitment to high-touch client service.

• Linguistic Authority: Native or near-native French (C1/C2). Superior verbal and written communication is our top priority.
• Operational Readiness: This is a 100% on-site role. You must currently reside in or be able to commute to Braga to thrive in our high-energy collaborative environment.
• Professional Potential: While finance experience is an asset we welcome ambitious entry-level candidates. We provide a fully paid in-depth training program.
• Core Traits: A natural sense of empathy a collaborative mindset and the discipline to excel in a fast-paced setting.
• Note: Professional English is not required for this position.

WORK SCHEDULE & BALANCE

Our roster is designed for consistency while supporting a dynamic market:

• Standard Week: A steady 40-hour work week.
• Monday to Friday: Rotating shifts scheduled between 07:00 and 19:00.
• Saturdays: Morning shifts only (08:00 to 15:00).
• Rest Days: Two days off per week (Sunday is always off plus one additional day during the week).

BENEFITS & COMPENSATION

We reward expertise with long-term stability and a competitive rewards framework:

• Remuneration: A base salary of 930 Gross/month paid 14 times per year (includes mandatory Christmas and Summer bonuses).
• Meal Allowance: 7.63 Net per working dayone of the most competitive rates in the region.
• Performance Incentives: Monthly bonuses of up to 155 based on target achievement.
• Full Protection: Private health and life insurance effective from your first day.
• Vertical Mobility: We prioritize internal promotion offering clear pathways into leadership or specialized financial management.

Ready to secure a stable future in the global finance industry Join a team that values your growth in the heart of Braga.