German Speaking Customer Advisor

Are you a tech-savvy professional with a talent for helping others We are headhunting German-speaking Customer Advisors to join our expert international team in the heart of Lisbon.

In this role you will represent one of the worlds most influential Search Engine companies. Serving as the vital link between complex technology and the end-user you will help millions of people navigate the digital landscape with ease.

THE MISSION: DRIVING USER EXCELLENCE

As a Digital Solutions Consultant you are the face of a global brand. You will manage a diverse range of tasks from technical troubleshooting to enhancing the overall user experience.

• Multi-Channel Support: Provide high-level guidance to German-speaking users via phone email and live chat regarding platform features.
• Technical Problem-Solving: Identify and resolve technical friction points providing clear and professional solutions.
• Brand Standards: Uphold top-tier service by adhering to global brand guidelines and rigorous quality standards.
• Product Optimization: Identify emerging trends or software bugs and report them to engineering teams to facilitate product improvements.
• Data Integrity: Maintain precise records in the CRM system to ensure a seamless and personalized user journey.

THE IDEAL PROFILE: CURIOUS & PROFESSIONAL

We value raw talent and a proactive attitude. We provide expert-led training to transform your potential into technical mastery.

• Linguistic Authority: Native or near-native German (C1/C2) and professional English (B2) for global team synchronization.
• Tech Interest: A genuine fascination with search engine mechanics digital trends and the evolution of the internet.
• Effective Communication: The ability to distill complex technical concepts into simple friendly and professional advice.
• Operational Readiness: Ability to thrive in a high-velocity international environment at our modern Lisbon headquarters.

PREMIUM BENEFITS & CAREER GROWTH

We offer more than just a role; we offer a complete lifestyle transition in one of Europes most vibrant coastal cities.

• Competitive Compensation: A monthly base salary supplemented by performance-based bonuses.
• Total Protection: Private health and life insurance effective from your first day of tenure.
• Career Architecture: We prioritize internal promotion; the majority of our management and quality teams began their careers in this exact position.

EXECUTIVE RELOCATION CONCIERGE (For International Hires)

We manage the logistics of your move so you can focus on your professional debut:

• Subsidized Housing: A private room in a high-quality company-managed apartmentrent and utilities included.
• Travel Coverage: Full reimbursement for your initial flight to Lisbon.
• Cultural Integration: Access to free Portuguese language lessons sports tournaments and exclusive social events to help you settle into the community.

Ready to launch your international career with a global tech leader Submit your CV in English or German to begin the process.