Director, Product Manager

Role and Responsibilities:

As a Product Manager for Delivery Management you will connect our regional product teams across AMER APAC and EMEA. Reporting directly to the Head of Product Management

We ensure efficient resource capacity and drive operational excellence.

We manage a team member in Poland to provide seamless global support oversee capacity planning align global strategies and act as the extension the Product and Customer Services teams to carry out SLAs and oversee ticket resolution.

We conduct monthly capacity planning sessions and maintain an 8-quarter forward-looking capacity plan aligned with the long-term product roadmap.

Monitor delivery timelines and ensure that product managers are accomplishing roadmap items without delays.

An equal opportunity to work hand-in-hand with regional Product Managers (AMER APAC EMEA) to align on global strategies resolve conflicts and balance regional demands.

Lead daily standups and handle/mentor your direct report in Poland to provide continuous overlapping support across global time zones.

Keep senior management consistently updated on product health capacity constraints and strategic alignment by preparing regular governance materials!

Act as the primary link between the Product team and Customer Services team ensuring all product information updates and release notes are accurately relayed.

Oversee the ticket resolution process ensuring product managers are attending to customer tickets promptly and within established SLAs!

We expect you to have:

• Proven experience of 13-15y as a Product Owner Product Manager or in a similar Agile delivery role
• Strong background in prioritization capacity planning and roadmap management.
• Demonstrated ability to work collaboratively with distributed global teams (AMER APAC EMEA).
• Experience leading daily standups unblocking teams and driving Agile best practices.
• Customer-centric mindset with a track record of enabling Customer Service teams and enforcing ticket resolution SLAs.
• Excellent stakeholder management and interpersonal skills for global partner alignment and senior leadership presentations.
• Highly organized and strategic problem-solver.
• Education Qualification:Bachelors degree or equivalent experience in a related field.

It would be great if you (Preferred Qualifications)

• Previous people management experience especially managing remote or international team members.

Does it sound like you

As the selection process is ongoing please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Come as you are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age color disability national origin ancestry race religion gender sexual orientation gender identity and/or expression veteran status genetic information or any other status protected by applicable law.

Nasdaq is a leading global provider of trading clearing exchange technology listing information and public company services. As the creator of the worlds first electronic stock market its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4000 total listings with a market value of approximately $12 trillion.

To learn more about our business visit . Check out more about our Life at Nasdaq.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age color disability national origin ancestry race religion gender sexual orientation gender identity and/or expression veteran status genetic information or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request an accommodation.