Senior Manager, Strategic Portfolio Initiatives
San Diego, CA - USA
Job Summary
What you get to do in this role:
This role combines portfolio intelligence with hands-on strategic initiative leadership enabling the I&A organization to both understand portfolio performance and accelerate the initiatives that matter most. The Senior Manager Strategic Portfolio Initiatives partners with senior leadership to shape prioritize and operationalize high-impact programswhile building the analytics and governance infrastructure that drives visibility accountability and evidence-based decision-making across the organization.
Partner with senior leadership to shape prioritize and operationalize high-impact strategic initiatives across the organization.
Portfolio Governance & Initiative Leadership
Establish and maintain portfolio governance structures to track initiative progress manage risks and ensure alignment with enterprise objectives.
Drive cross-functional coordination among business units to advance key programs and resolve execution barriers.
Facilitate strategic reviews and leadership discussions to evaluate progress adjust priorities and ensure effective resource allocation.
Support long-range planning by translating enterprise strategy into a structured portfolio of initiatives and investments.
Identify opportunities to improve portfolio management processes frameworks and decision-making structures.
Analytics Reporting & Executive Visibility
Design and build comprehensive portfolio dashboards that provide real-time visibility into initiative health resource utilization delivery velocity risk exposure and business impact across the I&A landscape.
Develop analytics frameworks and measurement models that define how success is measured tracked and reportedincluding leading and lagging indicators health scoring methodologies and benefit realization tracking approaches.
Create executive-level insights and narratives by analyzing portfolio data to identify trends patterns anomalies and strategic implicationstranslating metrics into meaningful business stories for leadership consumption.
Define and track portfolio KPIs in partnership with governance and strategy leads ensuring metrics are aligned to business outcomes and consistently reported.
Design and maintain the portfolio reporting calendar establishing regular cadences for performance reviews trend analysis and strategic planning cycles.
Conduct ad hoc analysis and scenario modeling to support strategic decisions business case development capacity planning and investment prioritization discussions.
Partner with business intelligence and data engineering teams to leverage enterprise analytics platforms and build scalable reporting solutions.
Support executive presentations with data-driven content compelling visualizations and analytical narratives that inform leadership decision-making.
Qualifications :
To be successful in this role you have:
6 years of experience in portfolio management program management strategic planning or business analytics within technology organizations consulting firms or enterprise functions.
Demonstrated ability to lead complex cross-functional initiatives from inception through execution in matrixed organizations.
Experience designing and maintaining portfolio governance structures including intake processes prioritization frameworks risk tracking and stakeholder reporting.
Proven capability building executive-level reporting and dashboards that provide clear actionable visibility into initiative performance and outcomes.
Strong analytical and data skillscomfortable working with initiative tracking data resource utilization metrics and delivery performance indicators to generate insights and narratives.
Exceptional communication and storytelling skills: ability to transform complex data and program information into clear compelling narratives for executive audiences.
Business acumen and strategic thinking: ability to connect program execution to business outcomes and translate strategy into an actionable portfolio.
Collaborative and consultative approach with experience influencing cross-functional stakeholders without direct authority.
Preferred
Proficiency in analytics and visualization platforms (Tableau Power BI Looker or similar) with ability to design executive-level dashboards.
Familiarity with ServiceNow platforms Go-to-Market operations data or similar enterprise technology environments.
Experience with Anaplan SPM systems or enterprise resource planning analytics.
Background supporting transformation initiatives through data analytics and governance.
BA/BS degree in Business Data Analytics Information Systems or related field or equivalent work experience; advanced degree a plus.
FD21
For positions in this location we offer a base pay of $148900 - $260600 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Key Skills
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