Director, National Strategic Account Management
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
The National Director of Strategic Account Management provides enterprise level leadership for AbbVies Strategic Account Management (SAM) organization. This role is accountable for portfolio level strategy governance and performance across AbbVies most critical enterprise and strategic accounts.
Enterprise & Portfolio Responsibilities
- Own the enterprise level strategy and prioritization for AbbVies portfolio of strategic and enterprise key accounts.
- Define and oversee the Strategic Account Management (SAM) operating model ensuring consistent KAM execution across accounts and teams.
- Establish portfolio level objectives success measures and performance expectations for strategic and enterprise accounts.
- Serve as the senior commercial point of accountability for enterprise customer strategy ensuring alignment across brands franchises and functions.
- Drive cross portfolio insight synthesis identifying trends risks and opportunities across enterprise accounts to inform enterprise and brand strategy.
- Partner with senior commercial brand and functional leaders to align enterprise account priorities with AbbVies broader commercial strategy.
People Leadership
- Lead coach and develop the Strategic Account Manager (SAM) leadership team
- Set clear expectations for how SAMs lead and manage KAM including account planning rigor stakeholder orchestration and value delivery.
- Ensure SAMs effectively lead and direct KAM and extended account teams
- Provide guidance escalation support and strategic direction to SAMs on complex enterprise level customer challenges.
- Own talent strategy for the SAM organization including capability development succession planning and readiness for enterprise level engagement.
KAM Enablement
- Define and maintain KAM standards frameworks and governance ensuring consistency across SAM led accounts.
- Enable high quality KAM execution by setting expectations for:
- Account planning quality and discipline
- Stakeholder strategy and orchestration
- Insight capture and application
- Cross functional coordination
- Review and challenge account strategies at a portfolio level without direct ownership of individual account plans.
Qualifications :
Required Qualifications
- Bachelors degree required; advanced degree (MBA or equivalent) preferred.
- Significant experience in commercial leadership roles within the pharmaceutical biotech or healthcare industry.
- Demonstrated experience leading Key Account Management (KAM) or enterprise account teams with accountability for portfolio level outcomes.
- Proven ability to operate at an enterprise and portfolio level setting strategy and direction across multiple strategic or enterprise accounts rather than owning individual accounts.
- Strong track record of people leadership including coaching performance management capability development and succession planning for senior commercial roles.
- Deep understanding of enterprise customers complex healthcare systems and multistakeholder decision environments.
- Experience establishing and scaling KAM frameworks governance and operating models across teams or geographies.
- Demonstrated ability to influence and align senior stakeholders across Sales Marketing Market Access Medical and other cross functional partners.
- Strong strategic thinking business acumen and ability to translate enterprise strategy into clear expectations and priorities
- Proven capability to synthesize insights across accounts to inform enterprise level strategy and decision making.
- Excellent communication leadership presence and executive level storytelling skills.
Preferred Qualifications
- Experience leading portfolio level enterprise or national account strategies in complex matrixed organizations.
- Prior responsibility defining or evolving role clarity capability models or performance metrics.
- Experience partnering with senior leadership on account segmentation coverage models and resource allocation decisions.
- Demonstrated success driving organizational change related to account management maturity operating model evolution or ways of working.
- Familiarity with value based engagement models and enterprise customer solutions across clinical access and organizational dimensions.
Additional Information :
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
Yes
Employment Type :
Full-time
Key Skills
About Company
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuro ... View more
