Solutions Lead
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
At Tracksuit were building the worlds most loved brand tracking platform now tracking in 25 markets and trusted by over 1000 brands globally.
We believe that great brands are built on creativity care and consistency and thats exactly how were building Tracksuit. Were growing fast globally and now were on the lookout for a Solutions Lead to own commercial outcomes across the full customer lifecycle leading a high-performing team and driving the strategic engine that makes our GTM motion more effective.
The opportunity:
As Solutions Lead youll own commercial outcomes across the full customer lifecycle leading a team of Solutions Consultants running strategy on high-value deals and driving the enablement and operational systems that make the broader GTM team more effective. This is a senior individual contributor and people leadership role sitting at the intersection of sales customer success and strategy.
What youll do:
Own revenue generation and protection
- Partner with Sales on deals above $80k ACV from discovery through close developing value propositions and business cases that win.
- Co-own relationships with 1015 strategic accounts by ARR or commercial importance delivering Strategic Business Reviews alongside CS partners.
- Intervene on at-risk renewals that require senior expertise and identify expansion opportunities alongside Growth AMs.
- Opportunity to represent Tracksuit externally at industry events and build credibility as a brand tracking or brand marketing expert through content and speaking.
Lead and develop a high-performing team
- Lead coach and develop a team of 24 Solutions Consultants running 1:1s performance reviews and development plans.
- Mentor the team on complex deals and strategic accounts reviewing their deliverables and creating progression opportunities through shadowing and delegation.
- Build a high-performing collaborative team culture and make recommendations on promotion and compensation to the Head of Solutions.
Build GTM enablement and systems
- Train AEs on discovery and competitive positioning and CSMs on methodology and insight generation.
- Build reusable assets playbooks battle cards and ROI templates that raise the quality bar across the GTM team.
- Document winning approaches and create feedback loops from field activity back to Product and Research.
Drive cross-functional impact
- Synthesise customer and market feedback for Product and Research and contribute to marketing campaign narratives and customer stories.
- Work with the Partnerships team on strategic partner commercial models.
Thats the role so who are you
- Youre a seasoned commercial operator with a track record in solutions consulting pre-sales professional services or enterprise SaaS with a background in market research insights or brand strategy preferred.
- Youre energised by complex high-value deals and know how to build business cases and articulate ROI that wins over senior stakeholders.
- Youre a natural people leader who brings out the best in others coaching your team raising the bar on quality and building a culture people are proud to be part of.
- You combine strategic thinking with hands-on execution you set the vision and you personally deliver without dropping quality.
- Youre a skilled cross-functional collaborator equally comfortable working with Sales CS Product Research and Marketing.
- Youre impact-driven and excited to help shape how the worlds best brands understand and invest in brand and to build something youre proud of.
Please note: this role also includes up to 20% commissions on-top of base.
We practice transparent compensation at Tracksuit which means we put a real focus on fair compensation for our people and their roles. We run comprehensive full-cycle comp reviews annually as well as rolling promotions when youve levelled up. Your salary is supplemented with our best-in-class benefits package as well as generous ESOP.
Why join us at Tracksuit
Tracksuit is one of Australasias fastest-growing startups and at just 4 years old were already partnering with 1000 amazing brands across the US UK AU and NZ including Doordash Mars Bondi Sands Unilever Athletic Brewing Company and many more. Weve grown our revenue by more than 10x in the last few years and doubled revenue in the US in 2025.
Were building the common language for brand and were doing it with a globally distributed tight-knit and ambitious team. Were all about transparency trust learning and building something were proud of.
Heres a few things we think make Tracksuit a great place to work:
Compensation:Competitive market-rate salaries. Weve also got a fully transparent compensation framework so everythings out in the open.
Equity:Every Trackstar gets a slice of the pie through our ESOP program.
Wellbeing perks:6 weeks paid leave an annual wellness bonus and access to top tier EAP services.
Parental support:12 weeks paid parental leave for all parents extra support for IVF and a phased return to work.
Flex where it counts:Were office-first with stunning hubs in NYC London Sydney and Auckland.
FYI Were pet-friendly in principle and practice with the occasional four-legged visitor adding to the charm not the chaos.
Key Skills
About Company
Tracksuit is a radically affordable, always-on brand tracking dashboard to measure and communicate the value of your brand building activities.
