dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.
dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Nestlé Unileverand Metro.
The role is responsible for driving highquality product design through handson expertise and leadership of design and innovation practices. This position ensures that every aspect of the product experience meets the highest standards of craft consistency and alignment with the design system.
As a member of an agile global product team the role leads and develops a team of product designersproviding clear direction mentorship and support to enable the creation of impactful usercentred product experiences.
With a strategic and holistic mindset the role shapes both the detailed design and broader service outcomes. This includes defining servicelevel KPIs that help the product team measure and understand their contribution to customer satisfaction business performance and organisational growth.
Key accountabilities
Qualifications & Experience
What you can expect from us
We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.
Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.
And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Required Experience:
Manager
Global leader in Customer data science, retail media and analytics, experts in working with brands, grocery retail, retail pharmacy, and retailer financial services.