Norwegian Speaking Customer Support – Retail & E-Commerce Solutions
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Norwegian Speaking Customer Support Retail & E-Commerce Solutions
Location: Greece Athens On-site or Remotely within the country (Relocation Mandatory)
Professional Service for the Global Retail Industry
We are seeking a dedicated Norwegian-speaking Customer Support Specialist to join our team supporting a world leader in retail and e-commerce. As digital shopping continues to grow we provide a professional environment where your expertise ensures a seamless experience for customers in Norway. Based in Greece you will enjoy a high standard of living exceptional local cuisine and a Mediterranean climate that offers over 300 days of sunshine annually.
Key Responsibilities
- Customer Consultations: Advise Norwegian-speaking customers on product availability technical specifications and sizing across a wide range of retail categories.
- Order Management: Manage the end-to-end customer journey including order processing shipment tracking and handling returns or exchanges with precision.
- Technical Assistance: Support users with digital platform navigation account management and secure payment processing.
- Problem Resolution: Resolve service-related concerns with a professional and helpful approach ensuring a positive brand experience and high customer loyalty.
Requirements
- Language: Native or C2-level Norwegian and professional proficiency in English.
- Legal: Mandatory EU Passport or a valid permit to work in Greece. (Note: Residence permits from other EU member states are not valid for employment in Greece).
- Professionalism: An organized customer-focused mindset with excellent communication skills.
- Experience: Previous experience in retail sales or customer success is a strong advantage.
Relocation & Benefits
- Relocation Package: Paid flight to Greece and 2 weeks of hotel accommodation upon arrival to ensure a smooth transition.
- Work Flexibility: Choose between our modern high-tech hub in Athens or work 100% remotely from any location within Greece.
- Financial Package: Competitive monthly salary with 14 payments per year (including Christmas Easter and summer bonuses) and performance-based incentives.
- Professional Perks: Full paid training private health insurance and structured opportunities for career advancement within a global organization.
- Lifestyle: Benefit from a lower cost of living while accessing world-class fresh food and a work-life balance that allows you to fully experience the beauty of Greece.
Join Our Team
Experience a career that values your language expertise while offering a significant lifestyle upgrade in the heart of the Mediterranean. Submit your application today to start your professional journey with us in Greece.
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
