Customer Support Specialist – Danish-speaking
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Greece (Remote based in Thessaloniki)
MondayFriday 09:0017:00
Salary up to 250 performance bonus
Full relocation package provided
About the Role
We are looking for a Danish-speaking Customer Support Specialist to join a global support team working with a premium home appliances brand.
In this role you will be the first point of contact for customers assisting with product-related questions troubleshooting and service coordination. You will support customers via phone and email helping them resolve issues and ensuring a smooth experience with their appliances.
Work Model
This is a remote role within Greece offering flexibility while being part of an international team based in Thessaloniki.
Key Responsibilities
- Provide customer support via inbound phone and email
- Assist with troubleshooting and product-related inquiries
- Guide customers through installation and usage questions
- Help identify and order the correct spare parts
- Schedule technician visits when on-site support is required
- Maintain accurate records of customer interactions
Requirements
- Danish: Bilingual or C1 level
- English: B2 level (for training and internal communication)
- Good computer skills and ability to work with multiple systems
- Basic technical or mechanical understanding is an advantage
- Previous customer service experience is a plus
- Strong communication and problem-solving skills
What We Offer
- Competitive salary performance bonus (up to 250/month)
- Full relocation package to Greece
- Remote work flexibility
- Initial 8-month contract with potential for extension
- Training and continuous learning opportunities
- International work environment with career growth potential
Application Requirements
- Updated CV
- Proof of language proficiency
- Availability to work full-time
