Danish Speaking Customer Support – Media & Streaming Services
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Danish Speaking Customer Support Media & Streaming Services
Location: Greece On-site or Remotely within the country (Relocation Mandatory)
Professional Service in the Global Entertainment Sector
We are seeking a Danish-speaking Media Support Specialist to join our dedicated team supporting a leading global streaming platform. As digital entertainment continues to evolve we provide a professional environment where your expertise ensures a seamless experience for viewers in Denmark. Based in Greece you will benefit from a high standard of living exceptional local cuisine and a Mediterranean climate that offers over 300 days of sunshine annually.
Responsibilities
- Technical Troubleshooting: Assist Danish-speaking subscribers with issues related to playback quality account connectivity and device compatibility across various platforms (Smart TVs consoles and mobile).
- Subscription Management: Handle inquiries regarding billing membership tiers and payment processing with precision and professionalism.
- Content Guidance: Provide expert information on library features localized content availability and platform navigation.
- Service Excellence: Maintain high satisfaction levels by delivering efficient solution-oriented support through chat email and phone.
Requirements
- Native or C2-level Danish and professional proficiency in English.
- Mandatory: EU Passport or a valid permit to work in Greece. (Please note that non-EU residence permits from other countries are not sufficient for employment in Greece).
- A professional interest in digital media streaming technology and consumer electronics.
- Excellent communication skills and a patient helpful approach to problem-solving.
Relocation & Benefits
- Premium Relocation Package: We provide your flight to Greece and 4 full weeks of hotel accommodation to ensure a stress-free transition as you find your new home.
- Work Flexibility: Choose between our modern high-tech hub in Athens or work 100% remotely from any location within Greece.
- Financial Package: Competitive monthly salary with 14 payments per year (including standard holiday bonuses) and performance-based incentives.
- Professional Development: Comprehensive paid training private health insurance and clear pathways for career advancement within a global organization.
Join Our Team
Experience a career that values your skills while offering a lifestyle upgrade in the heart of the Mediterranean. Submit your application today and begin your professional journey with us in Greece.
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