Customer Support Agent – On-Site
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Support Agent (Croatian English) On-Site Athens
Location: Athens Greece
Work Model: On-Site (Remote possible after 9 weeks based on performance)
Start Date: 20 March 2026
Schedule: Monday to Sunday 08:00 to 19:00 (rotational shifts)
Salary: 1200 gross/month
About the Role
We are looking for a Croatian-speaking Customer Support Agent to join a dynamic and international team in Athens.
You will provide high-quality customer service ensuring customer satisfaction while working in a fast-paced environment.
Responsibilities
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Provide support via phone email and/or chat
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Handle customer inquiries and resolve issues efficiently
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Maintain accurate documentation of cases
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Follow internal procedures and quality standards
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Deliver a professional and positive customer experience
Requirements
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Fluent Croatian (C1C2)
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Good command of English (B2)
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Strong communication and problem-solving skills
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Flexibility to work rotational shifts including weekends
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Customer-focused mindset
Work Model
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On-site for the first 9 weeks
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Afterward remote work may be considered depending on performance and readiness
Whats Offered
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Competitive salary: 1200 gross/month
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Opportunity for hybrid/remote transition based on performance
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International and multicultural work environment
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Career development opportunities
If you are motivated and ready to grow your career in customer support in Athens this could be your next opportunity!
Key Skills
- Sales Experience
- Microsoft Office
- Customer Service
- Organizational skills
- Communication skills
- Construction Experience
- Microsoft Excel
- Underwriting
