Customer Account Executive

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Who we are:

Welcome to Archipelago wherewereredefining the landscape of commercial property and casualty insurance with the most powerful AI Agent that helps drive meaningful business decisions and value for their clients as easily and efficiently as possible. By equipping brokers with the Agent Hub and Platform we empower our customers to navigate the complexities of property and casualty insurance with confidence and control.

Archipelago was founded in 2018 and serves many of the worlds largest commercial P&C brokers and their clients representing over 500 of the worlds largest and most dynamic portfolios to improve their data and better represent their risks. Archipelago has achieved Series B funding from industry-leading investment partners including Scale Canaan Partners Ignition Partners Prologis Ventures Stone Point Capital andZiggCapital.

Join us at Archipelago and be part of a team dedicated to enabling commercial property and casualty insurance brokers with AI individuals with a passion for innovation a commitment to excellence and a drive to further elevate and empower our customers.

Ifyoureready to make a meaningful impact and be part of a dynamic forward-thinking company we invite you to explore our job opportunities and join us on our journey to keep dataaccurateand workflows seamless.

NOTE: Candidates tobe located inNew York NY or San Francisco CA metro areas only as we are looking to build co-located clusters of employees that can meet in an office for collaboration and design.

Who you are:

Archipelago is seeking a Customer Account Executiveto join our growing team. As a Customer Account Executiveyoullbedirectly responsiblefor preserving and expanding our customer base in collaboration with our partners. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve a balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into profitable long-term relationships based on trust and mutual satisfaction.

As an Archipelago Customer Account Executive you will be joining ago tomarket and sales organization that is collaborative transparent and supportive both in person and when you are remote.

You willbe responsible fordeveloping the Archipelago channel pipeline with key partners. You will have direct responsibility for sales - buildingpipelineacquiringnew logos and the associated ARR attributed to those logos. To besuccessfulyou will work closely toleveragethe marketing team business development sales engineering sales development reps and develop referral networks from your key relationships and events. You will be prospecting for and convincing companies that own and/or occupy over $8B of commercial property to become valued Archipelago customers and transform the way they manage understand and mitigate their property data and risks.

You will assess pain and value alignment with our solution develop a comprehensive understanding of each prospect coordinate the involvement of sales engineering drive the contracting process to itscompletionand provide feedback internally on our learnings in the market.All ofthe typical activities involved in building relationships doing research and driving the end-to-end sales process areto be expected.

Engaging prospects will be done through a combination of video conference calls and in person meetings where travel will be using your best judgment indeterminingthe most effective methods and timing to move opportunities to completion.

Responsibilities:

  • Meet and exceed sales goals (quotas) through strategic prospecting qualifying managing and closing sales net new opportunities within the top insurance brokers.
  • Run expert discovery tailor demos ofproductanddrive structured pilots with clear success criteria and timelines.
  • Prepare Customer Order Forms and manage contractingprocesswith Finance Legal and Security.
  • Cross-Functional Collaboration - Partner with Marketing/BDR on targeted campaigns; work with Product and Customer Success to translate pilot feedback into wins and expansions.
  • Operational Excellence -MaintaincompleteaccurateCRM hygiene (activities contacts stages next steps); report on KPIs and continuously refine the sales process.

Qualifications:

  • Experience:2-5 years of enterprise software sales experience with proven success selling SaaS solutions into the insurance sectors.
  • Collaboration: You are a team-first player and comfortable in a pod team structure. You realize that everyone on the team plays a vital role in contributing to the success of the sales process and winning new clients.
  • Own it: You are willing to go the extra mile and have a strong work ethic; self-directed and resourceful. You are highly driven and bringa strong senseof urgency and focus on everything you do.
  • Willingto travel domestically.
  • Location: Preferred candidateslocatedin New York.

Bonus Points:

  • Experience inPropertyInsurance Industry

Benefits:

We offer benefits regardless of where you are in your employees the means to lead healthy balanced lives results in the best possible work performance.

  • Company Equity Program
  • Medical dental vision and life insurance
  • Flexible Time Off
  • Mental Health programs

*All benefits are subject to change at managements discretion.

Salary Range in CA/NY:Basesalary $110000 - $150000 plus incentive compensation.

We are an equal opportunity employer with a commitment to diversity.All individuals regardless of personal characteristics are encouraged to apply.All qualified applicants will receive consideration foremployment without regard to age (40 and over) race color national origin ancestry sex sexual orientation gender gender identity gender expression marital status pregnancy religion physical or mental disability military or veteran status genetic information or any other status protected by applicable state or local law.


Required Experience:

IC

Who we are:Welcome to Archipelago wherewereredefining the landscape of commercial property and casualty insurance with the most powerful AI Agent that helps drive meaningful business decisions and value for their clients as easily and efficiently as possible. By equipping brokers with the Agent Hub ...
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Key Skills

  • Business Development
  • Customer Service
  • Revenue Growth
  • ABC Analysis
  • Account Management
  • Communication
  • CRM
  • Excel
  • Salesforce
  • PMP
  • Customer Relationships
  • Business Relationships
  • Sales Goals
  • Sales Process
  • CPA

About Company

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Archipelago helps you overcome challenges you experience in working with traditional spreadsheet property schedules.

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