Customer Service Representative

Skokie, IL - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

Job Title: Customer Service Representative
Organization: Elite HVAC Heating & Air

Job Responsibilities:

Handling incoming customer inquiries via phone email and in-person
Providing information on products and services offered by Elite HVAC
Assisting customers with scheduling appointments and service calls
Resolving customer complaints and issues in a professional manner
Maintaining customer records and updating the customer database

Essential Qualifications:

Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Proficiency in using customer service software and tools
High school diploma or equivalent

Desired Experience:

Minimum of 1-2 years of relevant customer service experience
Experience in the HVAC industry is a plus

Salary & Benefits:

Minimum Salary: $30 per hour
Maximum Salary: $50 per hour
Currency: USD
Frequency of Pay: Hourly
Maximum Experience Required: 2 years
Qualification: High school diploma or equivalent

Job Description: Job Title: Customer Service Representative Organization: Elite HVAC Heating & Air Job Responsibilities: Handling incoming customer inquiries via phone email and in-person Providing information on products and services offered by Elite HVAC Assisting customers with scheduling a...