Customer Service Representative
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Job Location:
Collierville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Responsibilities:
- Provide excellent customer service by addressing inquiries and resolving issues promptly and professionally
- Handle incoming customer calls emails and live chats
- Process orders returns and exchanges in an accurate and timely manner
- Stay up to date on product knowledge to assist customers with their inquiries
- Collaborate with other team members to ensure customer satisfaction and retention
Essential Qualifications:
- Excellent communication skills both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficiency in using customer service software and Microsoft Office tools
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
