Duty Manager Avani+ Lanexang Vientiane Hotel (Pre-Opening Team)
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
As Duty Manager you will be the face of the hotel during your shift - leading operations energizing the team and ensuring every guest experiences the vibrant lifestyle-driven atmosphere of Avani Lanexang Vientiane
You are not just managing operations - you are shaping moments. From welcoming VIPs to resolving challenges with confidence and warmth you will ensure seamless coordination across all departments while maintaining a dynamic and guest-focused environment.
This role is essential in delivering smooth stylish and memorable experiences - especially during our exciting pre-opening and launch phase.
Key Responsibilities
Lead hotel operations during assigned shifts ensuring a seamless and engaging guest journey.
Act as Manager on Duty confidently handling guest concerns and delivering professional service recovery.
Personally welcome VIPs and key guests to create memorable first impressions.
Monitor service flow occupancy and room readiness to maintain operational excellence.
Maintain strong visibility in public areas supporting the team and interacting with guests.
Ensure brand standards cleanliness and presentation reflect Avanis modern lifestyle identity.
Support Front Office operations during peak periods to maintain smooth check-in and check-out processes.
Promote a culture of teamwork accountability and proactive service.
Identify opportunities to enhance guest satisfaction and operational efficiency.
Support pre-opening training and service culture implementation.
Qualifications :
Diploma in Hospitality Management or related field.
Minimum 35 years of experience in Front Office or Rooms Division within an international hotel environment.
Previous supervisory experience required.
Strong understanding of hotel operations and guest service standards.
Experience with PMS systems (Opera or similar) is preferred.
Good communication skills in both Lao and English.
Confident energetic and guest-focused personality.
Able to remain composed and solution-oriented in a fast-paced environment.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
