ServiceNow ITSM

• 10 years of demonstrated technical experience with design implementation and support of ServiceNow ITSM discovery CMDB and service mapping.
• Proficiency in ServiceNow development including creating custom applications modules and workflows
• Understanding of ServiceNow data model tables and relationships
• Deep functional and technical understanding and implementation experience with ServiceNow ITSM ITOM discovery and CMDB
• Experience deploying and managing ServiceNow discovery on on-prem AWS and Azure
• Experience enhancing and/or creating patterns to support custom discovery
• Experience implementing and managing service mapping
• Strong knowledge and experience with ServiceNow ITSM CMDB and CSDM framework
• Understanding of Cloud Provisioning and integration of ServiceNow with AWS and Azure cloud platforms is required
• Strong understanding of network infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
• Knowledge of ServiceNow orchestration for automating IT processes
• Experience developing ServiceNow APIs ServiceNow Workflows Flow Designer UI Pages UI Macros Business Scripts Client Scripts UI Scripts UI Actions UI Policies Script Includes Security Rules
• Experience with scripting languages such as JavaScript Perl PowerShell
• Good understanding of ITIL
• Experience implementing REST API integration with third party tools such as Intune SCCM Tanium Qualys VMWare etc.
• Ability to create custom reports dashboards and visualizations
• Familiarity with ServiceNow Performance Analytics
• Experience development and backend SQL Server is preferred
• Strong problem-solving skills communication and collaboration skills

Salary Range: $90000-$110000 a year