ServiceNow Platform Architect

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title : ServiceNow Platform Architect

Experience Required - 8 Years

Must Have Technical/Functional Skills

8 years of technical expertise in ServiceNow ecosystem

At least 2 implementation project experience one of which is for large customer.

Strong knowledge of ServiceNow Platform

At least 4 years specialized in ServiceNow architecture design and implementation.

Certifications: Certified Technical Architect (CTA) or Certified Master Architect (CMA) ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) in one or more modules

In-depth knowledge of JavaScript (server/client) Glide APIs Script Includes Business Rules Flow Designer and Service Portal.

Strong expertise in CMDB/CSDM Instance Strategy Security and Integrations (REST/SOAP IntegrationHub).

Exceptional communication skills with the ability to present technical concepts to C-level stakeholders.

Experience with ServiceNow modules like ITSM CMDB/CSDM IRM ITOM HRSD SecOps SPM CSM and Creator Workflows etc

Strong experience in integrating ServiceNow platform with other enterprise systems using various integration mechanisms

Experience with upgrades simplification of customizations

Ability to work in a consulting & advisory role with clients

Ability to work as Expert guide

Experience with Agile & DevOps

Roles & Responsibilities

As a ServiceNow Platform Architect

will be the trusted advisor to clients guiding them on the architecture maturity and governance of the Now Platform.

will work closely with executive stakeholders platform owners and development teams to define technical strategies that align with business goals and industry best practices.

focused on long-term platform health reducing technical debt and driving adoption of new features (including AI and LLM capabilities)

Define the end-to-end technical strategy for ServiceNow ensuring scalability security and performance across multiple modules (ITSM ITOM CMDB/CSDM IRM HRSD CSM SPM SecOps Creator Workflows etc).

Establish and enforce technical governance including instance strategy platform guardrails naming conventions and coding standards.

Proactively identify and remediate technical debt ensuring adherence to out-of-the-box capabilities to minimize customization.

Collaborate with Enterprise Architects to position ServiceNow as a digital transformation standard integrated with core enterprise systems (e.g. SAP Workday Azure).

Translate business objectives into actionable phased technical roadmaps.

Provide technical leadership guidance and mentorship to ServiceNow developers and administrators.

Evaluate and recommend new ServiceNow capabilities focusing on GenAI agentic automation and Now Assist.

Create and maintain high-level design (HLD) documentation architectural diagrams and best-practice guides

Evangelize ServiceNow to various department within customer organization outside of IT Infrastructure.

Identify and adopt best practices to manage customizations.

Lead POC/pilot effort of new capabilities/product features

Salary Range - $100000 to $140000

TCS Employee Benefits Summary

Discretionary Annual Incentive

Comprehensive Medical Coverage Medical and Health Dental & Vision Disability Planning & Insurance Pet Insurance Plans

Family Support Maternal and Parental Leaves

Insurance Options Auto and Home Insurance Identity Theft Protection.

Convenience and Professional Growth Commuter Benefits and Certification and Training Reimbursement.

Time Off Vacation Time Off Sick Leave and Holidays.

Legal and Financial Assistance Legal Assistance 401K Plan Performance Bonus College Fund Student Loan Refinancing.

Job Title : ServiceNow Platform Architect Experience Required - 8 Years Must Have Technical/Functional Skills 8 years of technical expertise in ServiceNow ecosystem At least 2 implementation project experience one of which is for large customer. Strong knowledge of ServiceNow P...