Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today Herschend is the largest family-held themed attractions company with 49 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something uniqueall are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality.
As an equal-opportunity employer we strive to provide environments where every host guest and partner feel welcome valued and loved. We firmly believe that words and actions matter which is why all individuals are to be treated equally and with respect.
Splish Splash HR Administrative Coordinator
The HR Administrative Coordinator position is a fast-paced customer service job that MUST always have an upbeat and positive attitude toward both internal and external customers.
with the ability to answer the phones in a cheerful way with each call. Receptionists answer the main phone number and staff the reception desk in an assigned office or departmental setting.
Roles & Responsibilities:
Greet all employees or guests that visit the reception area in a friendly manner
Provide exceptional customer service to all employees or guests by greeting them with a smile and assisting with their questions or concerns
Answer incoming guest calls in a timely and professional manner.
Resolve any questions guests or employees may have or direct them to the appropriate person
Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates
Receive and sign off on deliveries
Mail letters and packages as needed
Perform a wide variety of administrative tasks and data entry
Utilize general office equipment to perform various administrative tasks (telephones PC credit card machine camera cash register etc.)
Assist with scheduling and timekeeping for assigned hourly employees
Enter and receive Purchase Orders into Workday system
Keep assigned reception and office areas neat clean organized and sanitary
Assist People & Organization (P&O) team with scheduling interviews and attending to employees as they are hired and after
Coordinate continual upkeep of uniform distribution and inventory
All other duties as assigned by leadership
Pay Rate starting at $18.50 per hour
Education & Work Experience:
High School diploma GED or equivalent; Equivalent work experience will also be considered
1 years of administrative work experience preferred but not required.
Previous phone customer service or HR experience a plus
Previous amusement park theme park or waterpark experience a plus
Language:
Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with New York Child Labor Laws
Ability to work flexible schedule including evenings weekends and holidays
Must have reliable transportation to and from work for your scheduled shift
Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
Ability to portray a positive professional attitude
Must be proactive a quick learner and collaborate well in the workplace
Ability to communicate clearly concisely and persuasively with a wide range of diverse personnel and guests
Must be proficient in Microsoft Outlook Excel Word and Power Point.
Ability to use office technology and equipment such as PC software and copier
Ability to follow direction multi-task and work as part of a team as well as independently
Physical Requirements:
Ability to remain seated for extended periods of time while using a computer
Ability to stand or walk for long periods of time throughout the workday
Ability to occasionally stoop twist kneel bend squat or reach above shoulders
Ability to carry push pull lift and hold objects weighing 30 pounds or more
Ability to consistently use hands to grasp control move objects/tools
Working Conditions:
This role will be primarily based in an office setting with frequent interaction with other outdoor park locations
Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain and other weather conditions
Subject to frequent interruptions constant repetitive motion high noise levels flashing lights and heavily populated environments
Subject to dust dirt and cleaning/laundry chemicals
Working at Splish Splash is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Splish Splash employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Splish Splash Perks & Benefits:
Flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Splish Splash on your days off
Invitations to exclusive company-sponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Splish Splash. Apply today!
We are currently looking for a:
HR Administrative Coordinator
Roles & Responsibilities:
Team member benefits:
Do not miss the chance to spark your career now!