AHRC NYC is seeking a Part-Time Project Coordinator Supervisor to oversee their supported employment programs in Chicago. AHRC NYC contracts supported employment programs with businesses throughout the country. The Project Coordinator Supervisor will be responsible for supervising the day-to-day program operations in Chicago IL and ensuring that the highest level of quality customer service is provided to our contract partner and its management. This is a part-time where you can truly make a difference and live your passion every day.
Pay rate - $28-$33 per hour.
RESPONSIBILITIES OVERVIEW:
Provide a high level of dedicated customer service to assigned contracts and management staff and maintain positive working relationships with the goal of expanding existing contracts.
Day-to-day supervision of program staff and participants including scheduling timesheets communication with contract customers and general troubleshooting.
Implement and enforce systems policies and procedures in partnership with contract customers.
Accomplish site-specific program goals by organizing and monitoring work processes for both program staff and participants.
Serve as a liaison between contract customers local partner rehab agency and AHRC NYC to problem-solve and implement action steps when issues arise.
Be the face of AHRC NYC in the Chicago region representing the agency to all stakeholders.
Discover new opportunities for potential partnerships.
Develop and present training materials for contract customers and program participants.
Coach and instruct staff as needed.
Reinforce site standards as determined by each contract customer.
Provide on-site support to program employees and fill in for employee support staff when necessary.
Exact schedule to be determined
Qualifications :
Must be highly motivated and have the ability to take charge
Excellent verbal and written communication skill
Four years of customer service & project coordination experience
Experience interacting with high-level management
Experience working with people who are neurodivergent and have intellectual or developmental disabilities is a plus
Some HR and/or training experience is a plus
Compassion curiosity creativity and optimism required.
Additional Information :
AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age race color creed religion national origin alienage or citizenship status gender sex sexual orientation pregnancy disability marital status partnership status military status status as a victim of domestic violence sex offenses or stalking genetic information or unemployment or any other protected characteristic under federal state or local law.
Remote Work :
No
Employment Type :
Part-time
AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people with intellectual and developmental disabilities to lead full and equitable lives. Come join our team and disc ... View more