Administrative Coordinator 1234

Administrative Coordinator 1/2/3/4
Office of Workers Compensation
Location: Covington La (St. Tammany Parish)

Louisiana Works transforms lives and drives prosperity by putting people at the center of everything we do. We provide one seamless door where individualized solutions create new possibilities proving that when government works for people Louisiana works for everyone.

Office of Workers Compensation
The Louisiana Works is seeking an Administrative Coordinator to join the Office of Workers Compensation. The Office of Workers Compensation Administration (OWCA) in Louisiana oversees the enforcement and administration of workers compensation laws aiming to support early return-to-work efforts and improve workplace safety. The department manages disputed claims conducts hearings reviews medical treatment disputes and investigates fraud through collaborative efforts like the GAME ON task force.

The incumbent will work under general supervision and perform complex legal tasks involving the interpretation and application of the Office of Workers Compensation hearings system policies practices and procedures. The position also interprets office procedures rules and regulations for application within the district.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively: The ability to convey information ideas and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions behaviors performance decisions and outcomes.
Focusing on Customers: The ability to understand and meet the needs preferences and experiences of internal and external customers.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Details:

• Prepares legal statistical and technical documents for review and signature by the Judge and/or Attorney/Mediator.
• Processes Disputed Claims for Compensation (LDOL 1008) and settlement documents (LDOL 1090 LDOL 1005 etc.); reviews filings for completeness and validity.
• Schedules mediations maintains electronic calendars sets dockets and updates case status information in the hearings system.
• Composes legal correspondence form letters and reports requiring independent judgment.
• Certifies true copies of official documents and exercises delegated authority to use the Judges signature stamp on subpoenas.
• Prepares and distributes citations and hearing notices; ensures proper service including coordination with the Secretary of State for foreign insurers.
• Analyzes mediation reports assigns and updates case status codes and processes file closures.
• Creates maintains and researches hearing case files; enters and tracks data in computerized case management systems.
• Communicates policies procedures and case status information to parties attorneys insurance representatives and the public.
• Receives and routes incoming mail and calls; prepares certified mail and monitors return receipts.
• Operates standard office equipment and performs related administrative duties as assigned.