Lead Guest Services Representative Mcguire
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Job Location:
McGuire AFB, NJ - USA
Hourly Salary:
$ 21 - 21
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the All American Inn McGuire AFB New Jersey.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicants eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date 02/28/2026 Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Serves as a team leader for the Lodging Guest Reception unit staff by providing day-to-day advice and guidance for work assignments. Passes on to co-workers the instructions received from the supervisor gets the work started and sets the pace. Demonstrates proper work methods ensures that needed material is available or obtained. Checks work while in progress and when finished ensures that the supervisors instructions on work sequence procedures methods and deadlines have been met. Instructs and trains new employees. Elevates unresolved employee complaints to supervisor. Reports all repair and maintenance requirements according to established policy. Reports all violations of safety to immediate supervisor. Receives and confirms room reservations by letter telephone email or personal contact. Registers and assigns rooms to guests. Makes and issues room keys and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons accounts and balances totals with control records. Accepts payment makes change and presents departing guests checkout statements. Prepares and safeguards cash receipts prepares daily cashiers report daily activity report and may prepare consolidated daily activity report. Maintains current checkout list. Maintains sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensures front desk area and lobby remains clean. Processes Night Audit procedures and closes credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned.
If interested in applying for this position you may preview the online application: of employmentQualifications
Business Based Action Military Spouse Preference Outside Applicant Veteran Spouse/Widow/Parent of Veteran and Transition Hiring Preference
In order to qualify you must meet the experience requirements described below. Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education your transcripts will be required as part of your application.
Qualifying Experience:
Applicant must have experience in clerical and cashier work of any kind in which the applicant demonstrated the ability to perform satisfactorily at the grade level of the position. This experience must have demonstrated the applicants ability to lead the work of others. Must be able to read speak and write English.
You will be evaluated on the basis of your level of competency in the following areas:Education
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information
Required Experience:
Unclear Seniority
Key Skills
- English Language
- Cost Estimation
- Corporate Risk Management
- Export Sales
- J2EE
